"I had a great experience. The book I rented was in the book store for $120 but on Chegg I got it for $20. Plus, I like that they sent free samples along with it. I got a sample of Tide laundry detergent and a stick of deodorant. Thanks! Will definitely rent again."
"Again I rented three book and the process was excellent. My order came as promised and I return the books. To return those books was no hassle and stress none. I would definitely borrow my next fall semester books from Chegg"
"the online chat agent was very rude to turn off the send message(reply) function, I can only look at the chat and read his/her reply after that. I have never received this kind of service. The chat agent said "keep your eye out". then I felt be offended and try to send message back, but the funtion can not used, the chat window showing the agent still typing continuely, my message funtion unuesable. Finally, the agent ask me "is there any other question". That is ridicules, he/she knew I can not reply the message, I check the chat functions, all funtions are unusable except one named " ...transcript". The customer service attitude is really opened my eyes.
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"Great price, timely shipping, easy to return! Very convenient!!!
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"It wonderful dealing with this company
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"On time delivery and easy rental process and return, highly recommend."
"Book was in excellent condition and Chegg also provided sweet freebies! Thanks CHEGG "
"Smart decision to rent college text books, excellent service from your company!"
"Found my book, rented it, received it, then when I was done , they gave me a label to print out so I could return the book, that easy. Love it."
"The book came to me in excellent condition. It was very easy to both rent and return. You are given a shipping label to return the book at no additional cost to you. I saved over 175 dollars by renting. That's the process that works for me. Thanks, Chegg. "
"The book was in great condition. Fast delivery. Fair price. Quick return processing. Good communications."
"There's no reason to deny a refund based on a "time limit" when you send the wrong book, and if you say someone is going to call me, they need to call"
"REALLY FAST SHIPPING! AND MORE THAN ENOUGH TIME TO KEEP YOUR BOOK. "
"Great prices, the service was speedy and the experience was very professional. Will be using this again. "
"It is nice to have a place online that explains everything for a low price to rent or buy books. The books are easy to return and they let you know that that have reseaved them. "