"If I would’ve known what a horrible experience the return shipping is I would’ve returned to the local store! I Will not return out about three weeks ago no confirmation it was even received and still no refund! "
"Received article in a Timell manner"
"Love quality of product , great fit, fast shipping . I will be a return shopper "
"I ordered capris online, for whatever reason, I did not receive them although they were shipped in a timely manner. Chico’s credited my credit card and placed my order at the sale price. Great customer service!"
"Barbara is great! She listens, is helpful and very sweet!"
"Ordering on line and receiving favorite clothes-only sent one back- love all 10 others-wear them everyday in warm Florida!!!"
"Tried to order online from supposed sale. Everything was store only, no shipping available, with nothing available for 100 miles. OK one thing maybe two, not 6 items.
What a bait and switch. This is the most deceptive of sales I have ever seen. "
"Easy to order on line and returns to store"
"Since the COVID Pandemic, shopping online has been my only way to get new things other than groceries. Thank you Chico's for the constant opportunities to shop using coupon codes and discounts! I get what I want and I save money...a win win! My items arrived very quickly and they were in there original plastic so I felt safe. "
"Received my online order, one item didn’t work for me. I was able to return to store. The ladies in my store worked tirelessly, to help me find replacement items. Thank you!"
"Not a happy customer, waiting for my refund. Screwed up my order!"
"Very welcoming, friendly and helpful "
"Always very rude at the Utica Sq location!! I wouldn’t go at all if my mom didn’t like the clothes so much. I think I have my mom convinced to stop shopping there so I won’t have to deal with them much longer. So no worries. "
"I have not received my order yet! It is June 17, 20. I placed the order in May 27, 20. It said it shipped out on May 30,20. I am not a very happy customer at the moment. "
"i guess i didn't realize and the label didn't say the t-shirts i ordered shrank up when washed."