"Always very professional and helpful."
"Received a pair of jeans with timely flaw. The phone associate did a great job of replacing the jeans at the price I paid."
"The agent was pleasant, friendly, accommodating and knowledgeable about my question. She handled my problem with panache. I would definitely order from Chico’s again!"
"My sales person at Anderson Township was so helpful, friendly and did an absolutely outstanding job helping me find my size & all that I wanted!"
"I know that it's not business as normal, but I've requested information on how to make a return and to date I've gotten completely ignored. I love Chico's clothes, but would never buy anything online from them again. "
"I returned a dress on Jun 1 and still haven’t even received an email saying it has been received. I was lucky enough to have someone at the Tyson’s Corner store reply to an email I sent. He checked into the situation and gave me an update. It could take up to 4 weeks before my return is complete. This is TERRIBLE! I’m really considering not shopping at Chico’s anymore since this is such an issue."
"Great Service Will be back "
"I’ve purchased many items on the app Chicos Outlet. I’ve been happy with everything I have purchased. Plus save a great deal of money by using Chico’s Outlet Store. "
"Shopping online at Chico's was a delight! Great photos, quality products and great fit! The size guide is wonderfully accurate -- customizes each item for you only!! Love the style and quality!"
"My online and inshore experiences have always been very good. Quality, fit, pricing and promotions have served me for many years."
"Ordered online through my local store, always good quality clothing. I have pieces that are over ten years old. Oakway center in Eugene , OR is the best store. It’s open now!"
"Great styles, great service and great sensations! Even if I make an online purchase that is somehow not what I presumed, it’s easy to return. Thank you Chico’s."
"Dress I ordered had a flaw. Didn't want to pay return postage. Was on hold for customer service for 75 minutes one day, 20 minutes the next day. Never did speak to anyone. Live chat on the website not working. Sent it back without contact. Waiting for my refund. ANGRY!"
"Reliable quality, attractive styles, and long life of clothing keep bringing me back to Chico's."
"Sales people friendly. Great styles and prices. "