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Verified
5/5

2010-06-03

"Ordered on the 26th, shipped on the 27th, received on the 28th. They seem to use NewEgg's warehouses, including TN and NJ, as well as CA.

I'm very pleased with the prices, and the setup is very similar to NewEgg with regard to invoicing, RMA, etc.

I would not hesitate to use this company, and regard it as being on the same level as NewEgg.
"

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Verified
5/5

2010-06-03

"I was looking for a specific portable hard drive (WD 1TB MyPassport), searched google, and found the best price at ChiefValue. So, I bought it there.

There was a hitch with payment, so they called me, and there was a bit of human error, but it worked out without a problem because I was dealing with a person.

Basically a simple purchase. I'd buy from them again.
"

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Verified
4/5

2010-06-03

"As usual ChiefValue was fast and no problems. Buy from ChiefValue when shipping is cheaper than at NewEgg. I have had problem with web site. I got an error page but since it has happened before I checked and the order had gone through."

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Verified
5/5

2010-06-03

"The speakers I got from chiefvalue came really fast and I would order again from chiefvalue."

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Verified
5/5

2010-06-03

"Very fast, very efficient. Got the best price and the bets service. This is the way that it's supposed to work. What more could you ask for?"

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Verified
5/5

2010-06-03

"This place is great. The site is easy to maneuver. The products are cheap and very good quality. I never have a problem when buy from this place."

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Verified
4/5

2010-06-03

"Having used Newegg for many years, and many orders, I decided to try my hand on ChiefValue, since they are owned by Newegg. I expected to get the same service as Newegg gives me, but boy was I wrong. I needed a new video card, so I ordered one for about $400. I then waited, for about a day, when they replied to me that my billing info didn't match the credit card. I used the exact same information on about 10 different Newegg orders, so I had no idea what was wrong. So I called them to run a new information through, and got someone from another country, and could barely understand them. They told me they would cancel my order and I should place a new one, because it would be quicker. So I did, and it came back bad. Cancelled again, and placed again, and bad. And then one more time. Finally, I ordered the next day around 2pm EST. Called them up to verify, and found someone from my country, very helpful, and understandable. They explained to me that they outsource their customer support late at night. That's a no-no. I still managed to get my video card, but even after I did, I had to RMA it to XFX, due to faulty memory. I still don't have it back after a week. Overall, my suggestion: Order during the day...avoid the night."

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Verified
5/5

2010-06-03

"OK, After limping along on my last build (Intel Dual core) it was time to build a new system. I decided to go with a AMD Phenom II X4 945 3.0G system. I always shop from Newegg but a few items I coud not wait for to be back in stock. So I ordered the following form ChiefValue (a NewEgg co.)
Antec Three Hundred Illusion ATX Mid Tower Case
CORSAIR CMPSU-650TX ATX12V / EPS12V 650W PS

The case and power supply came in somewhat quickly and I am pleased with the power supply and case.
"

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Verified
5/5

2010-06-03

"ChiefValue was very efficient with my order. They communicated with me on the status of the item and I received it quite quickly.
I bought some RAM from them which was of excellent quality.
"

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1/5

2010-05-01

"Terrible service. I wanted a cancellation and they claimed it was impossible, even though according to their website, the stage the order is in allows for order changes. I was told I would have a 15% restocking fee since they cannot cancel my order. Customer service disconnected the chat window on me without notice. When I called them, a woman who could barely speak
English picked up, and expected me to be able to work with her. Terrible service. Avoid at all costs.
"

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Verified
5/5

2010-04-27

"great shop!will come it agagin "

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Verified
5/5

2010-03-25

"A-okay. Swift delivery. Great value (as the name implies). Everything as promised. Will buy again."

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Verified
5/5

2010-03-13

" Invoice Number: 420840
It was the first time I've ever used this store.I had not even heard of them before. I was building a new computer and they had the lowest price on the 4
Western Digital Caviar 160GB SATA 3.0 Hard Drives
I wanted. Simple online ordering. They kept me up to date on the whole transaction with email notifications. Then tracking of the shipment to my door. no problems at all. Wish I had ordered some of the other items from them too. I will use them again.
"

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Verified
4/5

2010-02-16

"Ordered a cheap (price) case from them, shipped in a decent time considering it was free shipping. i'm happy for the most part.

although one thing that that made it not perfect was that the bag of screws that came with the case somehow had a perfectly straight cut opening at the top, so all of the screws were just flying around in there. when taking out the case from the box, the screws dropped out one by one. i might be missing some, but not a big deal
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Verified
1/5

2010-02-09

"I'm shocked to be writing this very negative review of ChiefValue.com... A Newegg.com Company... I have placed many many orders with NewEgg and have always been no less than very satisfied. This however has been nothing less than horrible. I went to purchase a pair of memory sticks NewEgg was out of stock (clearly posted on the page) I did a google and found it at ChiefValue (I didn't know it was a NewEgg company) I placed my order and all was well... Until I got an "on backorder" e-mail. I asked them to cancel the order and they did... so far so good... UNTIL I check my bank statement They charged my account for a product that they 1) didn't have in stock and 2) Canceled the order from

Needless to say I am NOT impressed and will not be ordering here again. I just hope this isn't a practice that NewEgg is going to start picking up... I'd hate to have to find another vendor for the thousands I spend on computer parts each year.
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