ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.72/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.09/5
Customer service:
3.82/5
Return/Replacement policy:
3.96/5
Featured Review


Verified
5/5

2023-08-10

Light Strings

"The holiday lights look great in my windows."


Verified
5/5

2024-03-11

Lights are great and work nice...

"Made much better than other products that we have ordered in the past."


Verified
2/5

2024-03-10

Good ordering experience with fast delivery....not good product quality.

"I recently ordered 2 sets of 150' LED rope lighting. The cost of the product was a little high, but it is for a showroom display and I needed good quality and was willing to pay for it. All of the adapters and attachments came with my order, which was great. However, after putting the lighting in place, if there are too many "bends" the lights shut off. It is definitely disappointing and I am thinking about starting the return process but I really need functional lighting and my displays needed disassembled to install this lighting, so I am trying to figure out a way to make it work and have the lights function reliably. I am disappointed in the quality for sure, especially considering the price I paid."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-03-10

It looks great, just one string of lights is not working

"Looks great, but one light broke and one string of lights didn't work, but other than that, it looks great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-03-11
A rep from Christmas Lights Etc, cletc, has responded:

“While we do our best to provide quality products sometimes defects occur. We are sending a replacement item to you as soon as possible. We apologize for the disappointment and hope that this can resolve the issue. ”


Verified
5/5

2024-03-09

Perfect for St Patrick’s Day

"Arrived with two days of order, easy to install and really shine bright! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-08

Super great service and a nice product!

"I am really enjoying the bright green lights for the month of March and will also use them at Christmas time! Thanks for a quality product! Arrived quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-03-08

Excellent

"This company has great products and supplies excellent customer service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-07

Broken blubs

"It happens, blubs break in transit but you all replaced them quickly and painlessly. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-03-06

Excellent service

"Christmas Lights Etc is easy to order from website or by calling customer service. Friendly and helpful associates guide your purchase. Excellent products. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-03-05

Net Lights

"These are the best net lights I’ve ever had. They’re strong and don’t break when you pull them and the light is bright and beautiful. They’re a little costly but worth it. Very happy with the purchase!"


Verified
5/5

2024-03-02

Yall were excellent.

"Fast delivery. I got wrong size. My fault. Great experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-02-21

Twinkle lights that I paid for that did not twinkle. It would cost me more to send them back then. They were worth share this appointed.

"Twinkle lights that did not twinkle. I paid for twinkle lights very disappointed. It would cost me more to send them back then they are worth"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2024-02-22
A rep from Christmas Lights Etc, cletc, has responded:

“We are sorry to hear that there was an issue with your order. We would not consider an incorrect item or a defective item as a regular return, therefore there would be not cost to the customer to resolve the issue. We will do our best to provide a satisfactory solution as soon as possible. ”


Verified
5/5

2024-02-16

Best customer service !!

"I recently receiven some damaged bulbs, and I have already received replacements,
Thank you so much for your promp response !!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-14

Easy Peasy Shopping

"Great company---website is terrific becasue it teaches you about the difference in lighting so you can get what you need. Since I was a new customer, I received a $5 off my order coupon---ALWAYS love it when I can save a bit of coffee money!! Shipping was quick! A+++"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-12

Fast delivery and on time

"Thanks
Will use you again,
For sure
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges