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Product & services pricing
3.72/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.09/5
Customer service:
3.82/5
Return/Replacement policy:
3.96/5
Featured Review


Verified
1/5

2023-12-15

You should change your name to Christmas is Canceled

"Couldn’t return lights that gave me a headache because you couldn’t turn off the twinkle function. Punitive return policy, a website that doesn’t work, and customer service that doesn’t help at all. I’m out 30 bucks and have wasted my time and made grumpy because you tried to ruin Christmas."

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Rep reply posted 2023-12-15
A rep from Christmas Lights Etc, cletc, has responded:

“We at Christmas Lights Etc. love Christmas and we love seeing all the ways our lights can be used to spread joy and celebrate the season. There are many different types of lights because people have many different preferences when it comes to lights. We are sorry to hear you were disappointed with your purchase. We do allow returns, however we do deduct a $10 fee for the return shipping. ”


Verified
5/5

2023-12-15

Select and time of delivery was great

"Prices were little higher than I expected "


Verified
5/5

2023-12-15

Good buy

"Shipping was fast and the lights are beautiful. Will be buying more next year!"

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Verified
5/5

2023-12-14

New Display

"Quality products !
Brighter than I imagined ️
"

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Verified
5/5

2023-12-14

Lights O’ The Season

"Perfect service and the lights are also excellent!"

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Verified
5/5

2023-12-14

Quick shipping

"Easily arrived in time for the holidays. Good service."


Verified
5/5

2023-12-14

Superior Assistance

"I called and talked to someone right after ordering as I was concerned that lights would not come until next week and would only be up right before Christmas. I did not want to pay over $100 on shipping. The person made sure my items were shipped out immediatly and we received them in time to get them up last weekend! I know it had to have been the attention to my order that your representative provided to ensure they went out that day~

Thank you very much. We had the very same lights we bought over 10 years ago that had finally expired, so was so happy to replace with the same item. They are fabulous!

Patrice Carney
San Jose, CA
"

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Verified
5/5

2023-12-14

Excellent buy, very fast delivery.

"All of the lights that we have used were good and perfect replacements."

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Verified
5/5

2023-12-14

Bubble Lights

"Bubble Lights arrived early and in excellent shape. I am enjoying them."

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Verified
5/5

2023-12-14

Perfect.

"Great, just what i wanted and they look great.
"

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Verified
1/5

2023-12-14

Stopped working after 4 days

"Arrived in time, but no longer working after only 4 days on the tree. I was so looking forward to enjoying these during the Christmas season. Not sure if I can reach the fuse without disturbing the tree to see if that is the issue."

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Rep reply posted 2023-12-14
A rep from Christmas Lights Etc, cletc, has responded:

“We are sorry to hear that there is an issue with the product you purchased. We are able to replace items that are defective or not working inside the warranty period. We are available to assist with questions or issues by phone 1-866-962-7382, email customerservice@christmaslightsetc.com or chat https://www.christmaslightsetc.com/.”


Verified
5/5

2023-12-14

Cluster lights

"Received the lights a few days late, but they are nice. "

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Verified
5/5

2023-12-14

Great Service

"Lights arrived in a few days. A life-saver"

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Verified
5/5

2023-12-14

I found what I was looking for!

"The site is very easy to navigate! And the lights that I purchased are absolutely phenomenal! I will be buying more very soon."

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Verified
5/5

2023-12-14

Quick ship, right product, easy to navigate website

"I got my lights within a week after ordering, and was very please with the efficient shipping, effective packing, and overall smooth transaction. Tree looks complete and the strings of lights I ordered work fine and look great. A very pleasant and quick experience."

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