"Searching website was easy. Order arrived quickly & in great shape. "
"Should have been told I need an adapter for these lights. I put up the lights and now have to wait for the adapter "
"First year for these led lights on our indoor tree - a little too bright - wondering if I dip them in clear silicone if it would tone down…project for next year. I feel the first light starts way too early after the plug - needs at least 10 more inches."
"I have bought numerous lights in the past and this year wanted battery operated lights for a bench on our porch one set did not work the very first for me and called they were very polite and sorry they sent me new one quickly "
"Got what I needed, and quickly!"
"Package was delivered to the wrong house. They sent a photo of it at a house I don’t recognize or even know where it is. I’ve asked folks next door and nothing. "
“We apologize that there was an issue receiving your package. The quickest way to let us know there is an issue is by contacting us directly. We want to make every customer experience a positive one. This is an issue with the shipping carrier and by letting us know there is a problem we can try to help resolve it. ”
"Good site easy to find merchandise easy to deal with."
"Wth each order, the delivery time was excellent."
"Great lights and fast shipping. "
"Beautiful and my children love them"
"Covered all my boxwood hedge with green and red led net lights. They are super right and just beautiful. Very happy with purchase and delivery time."
"Always order my outdoor Christmas lights from Christmas lights etc from net lights to string lights to C9 bulbs always happy with the fast shipping and bright lights "
"I was happy to locate the C7 bulbs as none of my local stores carried them this holiday season! Shipping took a hot minute but I was happy to get them nonetheless."
"Wanted pepper light swag but just got strings of pepper lights. Disappointed."
"When our professional installers assembled the lights, at least 5 bulbs did not work. Other than a non-working bulb here and there, they look wonderful. "
“We are sorry to hear that you received some non-working bulbs. We will send you more bulbs to replace the non-working bulbs. ”
"One green light was burned out, never lighted up."
“We are sorry to hear that you have received a defective item. The quickest way to let us resolve an issue is to contact us directly. We are available to assist with questions or issues by phone 1-866-962-7382, email customerservice@christmaslightsetc.com or chat https://www.christmaslightsetc.com/. We stand behind our products with a one year seasonal warranty and will happily replace any non-working item.”
A rep from Christmas Lights Etc, cletc, has responded:
“We apologize that you did not get the adapter with your order. The adapter is sold separately and it is shown in the item description as a separate item. We hope you were able to place the order for the adapter and can now power your lights. ”