ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.79/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.14/5
Customer service:
3.85/5
Return/Replacement policy:
3.99/5
Featured Review


Verified
5/5

2023-11-22

Great

"Great they are great quality"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-21

Great as usual!

"Always great quality and on time."


Verified
1/5

2023-11-21

Defective products and pitiful warranty.

"Ordered 3 of their 36" LED snowflakes. They all died within a few years. 1/3 of each one won't light up, all in the same place at end of the snowflake, so there is a design flaw. No way to fix them either as they are molded LED's. They have a pitiful 1 year warranty which means you better hope they fail the 30 days you have to up or your eating the costs. They refuse to even address it.
Stick with one of the other suppliers.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-11-21
A rep from Christmas Lights Etc, cletc, has responded:

“We are sorry that you are disappointed. Your order history shows that the snowflakes were purchased in November of 2016, and that does fall outside of the warranty. We do offer a one year warranty on our products which is standard practice. ”


Verified
5/5

2023-11-21

they bailed me out

"only place I could get standard icicle lights with green wire they were in great condition and completely matched the other ones I already had would have paid a lot more for them elsewhere but they weren't available thanks guys you saved my Christmas"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services

Verified
5/5

2023-11-21

Great quality!

"Super bright, great quality "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-21

Sparkle

"Love the Garland I bought . In fact I ordered more . Can’t wait to get them "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-21

Uneventful is a Good Thing!

"All okay, no hassles except delayed delivery because shipping box came apart while in route and had to be re-packed by carrier service.

Appreciate the quality of product for it's value.

Probably be back for more in the future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-21

delivery arrived ahead of estimated time

"Delivery was quick & reliable. Ordering process was easy & friendly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-21

Good, prompt service

"Prompt service. Easy on-line ordering. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-20

Best lights

"Very high-quality lights and they always arrive when they’re supposed to"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-20

Love Love Love!

"I bought the lighted branches, black - I love it and will use it all year long!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-20

Expectations

"though I have not put the twinkle lights or clusters on my tree yet, I have high hopes they will perfectly enhance it this season and for years to come. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-11-20

Wonderful company to do business with

"I purchased some lights from them, which are beautiful and arrived promptly. They were so reasonably priced I thought the price was per bulb rather than per box. I had been looking on EBay before that and the choices of color were not available and the prices were outrageous. I’m so glad I found this company. I would highly recommended it. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-11-19

Excellence

"Best experience with this company overall !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-19

Great products, fast delivery

"Christmas Lights Etc. is my go-to for modernizing my indoor and outdoor lighting. The soft twinkle nets and string lights give all the look of traditional bulbs while providing the energy savings and long life of an LED. Super fast delivery, too."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process