"Do not under any circumstances use this scam service for the purchase of anything outside of the US. The "Chrono24 Certificate of Purchase" is worthless. Be prepared for for X number of delays and additional payments needing to be paid to DHL just to get delivered whatever it is you might have ordered...Amounting to hundreds of extra dollars and weeks of delay. STAY AWAY."
"Only a 1 Star for Chrono24 ! !
Very limited search options. And search options Chrono24 cannot save. Poor outdated format. No option of viewing sellers other items.
Chrono24 should learn from eBay on how to really do it right.
Chrono24 has No system of easily shipping these watches out of country and into USA. DHL shipping was the worst. It took a long time and 6 phone calls for a $1,200 watch. I would NEVER purchase another watch on Chrono24 if I had to deal with this shipping headache through DHL. I read that other buyers have had trouble shipping through other shippers too. They need to get shipping connection set up with shipper and make it very fast and easy for customer.
Chrono24 has no way to verify authenticity of watch like eBay does. I spend $7,000 on a watch last year only to find out it was a fake 9 months later. There was no way of getting my money back.
Overall I would give Chrono24 a low score. They need to spend the money, make their system right and think of the customer!"
"Chrono24 used to be a great place to shop for and buy watches. In the past I have made many purchases through this website and have been happy with what I bought plus the customer service was good and helped when there were issues with the individual sellers. Now though they have added a 5% surcharge to all purchases. The reason they say is higher operating costs. Instead of adjusting seller fees as other sites do, they decided to just tack it on to the purchase price. With luxury watches that can cost in the thousands or tens of thousands, this 5% fee can cost the buyer thousands as well. For this reason I will no longer shop there.
I did try to delete my account there. I have contacted their support people through chat and email many times now. Their website won't let me do it and the support people say they can't do it I myself has to do it. So it looks like the account will stay there unused or accessed forever now. I will miss them."