"The bag I ordered, a medium bridle house check tote was advertised on the web site as being made in Italy. The bag I received was shipped directly from Beijing China from the Beijing Yanwen Logistics Co.,LTD Room A101, Lan Tao Building, No.5 Wanhong Road, Chaoyang District, Beijing China 100015. Upon comparison of the product to a real one I saw at a major department store I realized there is no doubt that this is a counterfeit product. The bag has a strong chemical smell that makes it completely unusable, even as a fake. No answer from their customer service department. "