"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"When trying to search for Items the only way to find many items is to download the catalog and find the part number. Then search by the part number. Searching unless you have the part number is very difficult. It does not recognize part descriptions.."
"Like to talk to people, hate computers "
"Parts in stock, shipped and received quickly."
"had the odd ball part in stock"
"I like the parts selection and some of the random promotion deals that are offered. I had an issue with a past order and the lady i dealt with on the phone was really cool and helpful"
"I order everything on line and make sure that they fit my 63. So all parts come in like they say they will. "
"Check out did not go smoothly, took several attempts to complete."
"order went smooth, shipped fast, no problems"
"The door handle fits perfectly. No issues."
"The website is easy and Classic Industries has a lot of products. Shipping was a little high (20 bucks to ground ship a small item with a delivery promise of 3-10 days), The over the top part was their free catalog and free digital catalog"
"Your online prices are higher than your catalog."
"Super easy to use and buy"
"Classic Industries is my go to source for restoration parts. Super easy to find the parts you are looking for on the web site and fast shipping."
"Using the catalog to find the parts made the ordering of parts that much quicker and easier. I also was able to research what the parts supported and associated parts required. In short the paper catalog is NOT a waste of paper."
"Restoring a '67 Chevy C10 short bed and needing all kinds of parts and Classic Industries seems to have everything I need when I go looking for it in the catalog or online. Prices are fair or better than the competitions and the quality is excellent, so they will continue to get my business.
Check them out !!! You won't be disappointed."