"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"Can’t wait to get a catalog!!!"
"didnt have all items in stock"
"Found great price for the part I needed. I didn’t have to wait on back order for it. Installed part and it is working perfectly "
"Happy with the product and the pricing….. that said this process is too long "
"Slow to check out. Not very clear past billing summary"
"the prices in the catalog are never the prices im charged"
"Service is Great! Best in class! But prices are a bit high on some items like door interior trim panels and not always in stock "
"nothing to add to this item..."
"good product is as showing good pictures"
"Spring Savings up to 20% off...."
"need more pictures of products....."
"Sight very very slow to react or react at all"
"on a $260 order, would have been $30 shipping, or 20% off would only save $16. No brainer, took the free shipping."
"some things are hard to find"
"easy to use site, you have the parts we need, but would like free shipping."