"Hi have purchased parts from all the big on line venders from good to terrible customer service but purchased item a couple of times with no problem and everything packed and shipped professionally but the last time a small piece from on of my tie rod kits was missing (4small shims) and not only did they deal with the vendor on my behalf but they went as far as shipping it right to my house in a far bigger box than they needed to (part would easily fit in an envelope) they even apologize + a credit,if that isn't customer service than I don't know what is...staff is friendly and always try there best best vendor I've ever used "
"Shipping is extremely high!"
"LOVE A DISCOUNT AND FREE SHIPPING"
"Ordered a catalog for an upcoming project."
"Using the part numbers out of your catalog made using the web site very easy."
"Time consuming requirements."
"great experience great service "
"Parts came in quick, correct, and hassle free."
"Had to walk away from computer and the order stayed loaded. This is special in my mind. Thank you."
"I find the site kind of tough to get around on especially the checkout part is strange"
"I phoned to find out if the amp gauge would work with a 12 volt alternator. I also emailed. The phone person (very polite) had no idea or any answers. He put me on hold to get an answer-came back and said they are too busy to answer questions. I also emailed customer service-no answer. I was not willing to risk paying return shipping so I left the gauge off my order"
"It was quick and easy. Had parts in stock. Can't ask for better."
"I almost decided to cancel my order due to this being a required category. Please remove this. "
"Ordered rh door latch but in description it said would hold drivers door shut. Hope this is passenger side. "
"Well laid out descriptions on all products and parts "
"Lve ordering catalogs from this company"