"I purchased a reconditioned sheet battery for my sony vaio laptop. It was defective (hey it happens), however numerous emails trying to resolve this issue have left me very frustrated. I will NEVER buy from them again!"

"Purchase a Refurbished Sony Laptop Online, was really good deal too good to be true, i checked same item at sony for $999 , got from these guys for $699. Called them on phone right away to confirm order and make sure the item was correctly priced with those specs, talked to a live person Eugene, confirmed order and address with them, shipped same day via fedex and i had it in 2 days, got the laptop, excited, opened the box, its NEW, like NEW NOT USED, not sure how they are able to sell this stuff at such low prices but im recommending them to all my friends, i got an amazing deal. im really surprised to be honest by this deal i got from them. no real issues, been over 5 months and still works, they do only give 90-days warranty on products with option to buy more, but id stick to 90-days, sony is a good trusted name."

"I purchased a Sony Vaio laptop in August, it arrived dead, either dead battery or faulty battery connection. They issued return. I returned , was promised a refund by Sept. 17th. Sept. 19th sent email requesting phone by 8:30 am Sept. 20th. Did not recieve phone or email. It appears they are ducking their obligation to refund my money as promised. I will never do business with Clearance Club again.

Dick"

"The prices are amazing, but more than that - the serveice!!! I am really impressed how friendly yet professional the staff was, both over the telephone as well as at pick up (I live locally so visited the place). I look forward to return, highly recommended for all!"

"I have purchased 2 laptops from Clearance Club and have been happy with both. The first was a reman Sony Vaio for my own use and it has worked flawlessly for about 6 months now. The second laptop I bought was last week and is a reman Dell D610 for a sales rep at my work. The battery it came with wouldnt charge and when I called their tech support they said they would contact Dell and have a new battery cross shipped to me. They said they will also send a prepaid shipping box to return the defective battery. I am a network admin and buy lots of hardware for inhouse use. I expect to buy a number of other laptops for sales reps and will most likely get them thru Clearance Club. I have recommended Clearance Club to numerous people and will continue to do so. "

"I STRONGLY advise all prospective customers to avoid buying anything from ClearanceClub.com. They are very incompetent and they are very deceptive and dishonest.
I ordered a laptop computer from them. They have a link you can click on to get “an additional discount”. This is the first lie. They send you an alleged discount coupon to your email after you register and give them your email address. The coupon is what they call a “time-limited coupon code” and arrives in your email after it’s too late to use it.
The discount was only for $10 off so I ordered the unit anyway. They give you a final price at checkout but then after you click okay, they add on additional charges WHICH THEY DO NOT TELL YOU ABOUT OR ASK FOR YOUR AUTHORIZATION. They just double bill your credit card for the additional charges.
They then messed up my order by sending me the wrong computer. I went through the usual run-around with their customer support. They said I had to return the first unit before they would send out the correct unit that I ordered. They also said they would reverse the charge for the additional unauthorized overcharge they charged my credit card. This was a complete lie. They never did. They finally did get the correct unit shipped to me but it was almost 2 weeks from the time I placed the order. They never returned the money they overcharged my credit card so I will have to contact my credit card company to reverse the charge.

What’s more, Amazon.com, the original merchant that holds the storefront for ClearanceClub.com allows no way for customers to file a review of the merchant (which explains why the reviews they post look favorable).
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"This was the second time I ordered from them. First time I experienced how their return policy sucked! You have to pay for the return shipping even if the product is defective. I ended up getting it fixed by myself. Second time, I knew it was too good of a deal to come true. And sure enough, I received an e-mail stating that , the item I ordered was "out of stock". They did refund my money though. Their prices are probably the best out there, it is just their quality of service that they need to elevate..."

"It was easy and just fast to get order processed. This is the first time I have used them, now we will see if they are as good as they say. I will use them again. Great selection and I'm crazy about your site.

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The sales representatives responded to emails very quickly and the entire checkout process was very fast and secure. The overall experience exceeded my expectations in every way.

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"wow, so far the service has been great, and the employee I talked to was smart and friendly. the machine was here in exactly 2 days from order!
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"Incrredi\able experience with ClearanceClub. Product as described, competitively priced, super fast deelivery. Thanks l, I will recommend you.

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"Everyone I spoke with at clearanceclub was very helpful and knowledgeable. They really got me out of a bind by having what I needed in stock."

"Emails were sent right on time, with all the info I needed. Email shipping notification with tracking numbers provided right on time. "

"I received my order in 2 days! Much quicker than expected. Email confirmation was made same day I ordered and equipment was shipped out same day. PAckaging was more than sufficient in new in box with all components. Thanks! Will do business again!"

"great company with excellent customer service. It's nice to actually speak to people who actually know tech, and work to find the best solution for you.
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