"The phone rep helped me enter the order because the website was giving me trouble on my mobile. She was very skillful and polite, and called me back to complete the order precisely when she said she would. I got the product I wanted at the price I expected. "

"It is really efficient ordering your glasses online through their website. I ordered some contactlenses and it was great. When I switched back to glasses, I still opted to order online. Their glasses are awesome except the second glasses I ordered broke after a month. I blame myself for being clumsy so I had to get myself a second pair. "

"Everything was good, but the frame on my glasses are to big for my face, I would like to return these, so I can further shop for another pair, could you please let me know how I can go about returning these, I also paid with my visa, will this be return on my visa & how, any suggestions on how I should look for the right pair Tia "

"Easy to use and received my product quickly! "

"Quick efficient very good"

"Keep up the great service. "

"Awesome offer emailed to me and the package arrived before the estimated delivery date! Very happy!"

"Easy, quick process. fast and efficient delivery!!"

"I feel uneasy when I look down with the glasses that i order. How can i return it and change if possible?"

"Quick shipping. I like being able to view the glasses on my face, feature works well."

"Simple ordering process and very quick delivery. "

"I was being helped by a newly trained staff member and I presented her with a few challenges. She handled all of them gracefully and the fellow staff members she called on the assist us in the parts of the transaction that were out of routine training were all courteous and ready to help her help me. Great experience and got quick delivery of my new sunglasses - haven't worn my contacts since!"

"Great service and great sunglasses....and delivered within a few days."

"Il y a eu un petit délai pour la livraison mais c'est quand même bien !"

"1. The ability to assess the look of glasses on my face, using the online photo upload was unsatisfactory.The image is too small to be able to actually see the fit. As a consequence the frames do not fit well.

2. The images of the frames, online, are very different from the actual frames. I had to return my first order because they were described as 'red' and the colour was bright on the website, but in reality they were a dull brown. The replacement pair in 'green' also had a poor colour relationship to the image online. They are turquoise. They also have a much shinier bridge than depicted online and so I am not satisfied and not confident that trying a third time will be any more successful."