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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2015-06-09

"Overall very good - my one request would be an option to attach a benefits claim to the bill in the checkout process."


Verified
5/5

2015-06-09

"So easy, so quick...will order again!"


Verified
5/5

2015-06-09

"quick and easy to place the order, and delivery was fast!"


Verified
5/5

2015-06-09

"I have always had great experiences with clearlycontacts.ca and they continue. Thank you!!"


Verified
4/5

2015-06-09

"Was disappointed about a PayPal offer - $20 off on a $100 order at Clearly Contacts. I didn't know until later that the offer was good for one-time only, and I ended up having to return the glasses that I got on a discount."


Verified
1/5

2015-06-09

"Promised next day delivery, never came, it is been a week"


Verified
5/5

2015-06-09

"The order came very quickly! I think it only took less than four days :)"


Verified
5/5

2015-06-09

"Awesome, love my new glasses, just gets better and better every time i order from them."


Verified
5/5

2015-06-09

"clearly contacts is an awesome quality website!! their customer service is outstanding!! "


Verified
5/5

2015-06-09

"Great Quality. Prompt service. Over delivered on promises. Had occasion to call for help and the reps were incredibly helpful as I tried to navigate the clearly.ca website. Glasses were delivered in half the time promised.

Wanted to also say that I have a big head so I chose to visit the Robson Brick and Mortar store and the trip was worth the effort. The sales rep {she was from Port Coquitlam but forget her name} was awesome. She took the time to find a number of pairs of glasses that would fit me. In the end I got a pair with a 56 mm wide lense {D-Squared} that look sharp and fit well.

I ordered two pairs with the full coatings package.

Thanks Clearly.ca

Doug
"


Verified
5/5

2015-06-09

"I have no complaints, products are easy to find the occasional discounts are great and shipping is fast."


Verified
2/5

2015-06-09

"I didn't get my contacts yet.."


Verified
4/5

2015-06-09

"Site was very easy to navigate and order from. Well priced and the shipment took about 3 business days to process and receive. Randomly get a slight discomfort with 1 of the lenses so taking a break from wearing contacts for a couple days then I'll try them again...hopefully it's just a defective lens and nothing more..."


Verified
5/5

2015-06-09

"Having just, for the first time in my "adult life", attended an optometrist appointment, I was planning to spend $600 on a pair on glasses locally. I mentioned this at work and a co-worker suggested I look up your website for a "good deal on cool frames". I decided to check it out, and after hours of virtual "trying on" decided on a pair of "Gant Colby Purple Tortoise" frames. This purchase from Clearly Contacts was my first ever pair of eyeglasses!!
I have to say I have been pleasantly surprised by the level of service, speed of delivery, and variety of styles that you have to offer.The only hiccup I experienced was that the Gant logo was missing on the right arm of the glasses frame. I promptly contacted your customer service department, and they made me confident that a replacement pair would be shipped to me free of charge, and sent me email tracking as soon as this was sent (due to arrive tomorrow).
I have already ordered a second pair of, slightly more expensive glasses, and it has only been two weeks lol!
Thanks so much,
Jen
"


Verified
5/5

2015-06-09

"Fast, efficient, correct."