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Return/Replacement policy:
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Verified
5/5

2015-05-11

"The order was delivered accurately and timely! I have used Clearly Contacts before this and have not had any issues with their service!"


Verified
5/5

2015-05-11

"Order arrived quickly and was perfect!"


Verified
5/5

2015-05-11

"Very easy process to order and the item was delivered within the expected time frame."


Verified
5/5

2015-05-11

"The check out is easy, done it in couple minutes. Will buy my contacts from clearly contacts again!!"


Verified
1/5

2015-05-11

"Trying to order glasses from clearly contacts has been the worst experience in online shopping for me so far. They allowed me to complete my order for a pair of sunglasses (I even received a confirmation email and everything, with the expected delivery date to be three days later) and about a week later I received an email telling me the glasses I ordered were now sold out and I would have to send them three alternate options and they would ship me one of them. I replied promptly with my next three options, already unhappy with the fact I wouldn't be receiving the glasses I really wanted, but never received a reply letting me know if they were shipping me glasses or answering my questions. I emailed again a few days later inquiring if they had received my message, to which they replied that I needed to send the information again. When I resent my email, I again received no reply and still have not received a reply two and a half weeks later. I'm very disappointed with clearly contacts and will not be ordering from them again."

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Verified
5/5

2015-05-11

"Good except shipped later than expected, but that isn't enough for me to deduct my rating as it could have been Canada Post"


Verified
5/5

2015-05-11

"Great selection. service....very fast delivery...had some questions about ordering and your telephone representative was extremely patient and helpful...thankyou for a good transaction!! will be back for more..."


Verified
5/5

2015-05-11

"Great service, on time as promised!"


Verified
5/5

2015-05-11

"Will definitely be ordering from Clearly Contacts again. Their prices are unreal and both pairs that I ordered look great on me, and the prescription is spot on. I wish I knew about you guys years ago, I could have saved a ton of money! (my last pair of glasses from my eye doctor cost me $700.00!!!). I have been recommending you guys to all my friends and family!"


Verified
5/5

2015-05-11

"Ordering my contacts is always quick and easy, and they are in my mailbox within days. I have ordered my contacts this way for several years now, and can't imagine doing it any other way!"


Verified
5/5

2015-05-11

"I am impressed with how quickly my orders have been processed and received. I've ordered 2 pairs of glasses-both were excellent quality, and multiple kinds of contacts. After initial frustration with loading up pictures, a customer service rep asked me to email him the pictures and he loaded them on my profile...and was a perfect gentleman to deal with. I'll be a long time customer. Thanks Clearly Contact's "


Verified
5/5

2015-05-11

"I found the sales associates very helpful. I had a query regarding the product that the associate could not answer. She got back to me in a very timely fashion with the answer.

Unfortunately I had to return the product. Staff again very helpful and professional.

I will be purchasing glasses in future from Clearly Contzcts
"


Verified
2/5

2015-05-11

"Every time I have placed an order an item is on back order. Could have gotten them quicker and at a somewhat comparable price. "


Verified
5/5

2015-05-11

"My order arrived ahead of schedule and was exactly what I was hoping for."


Verified
5/5

2015-05-11

"Super fast and convenient. Exceptional pricing. Definitely will make future transations with you. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A