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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2014-08-07

"Excellent service, ordered it on Thursday afternoon and it was here on Friday afternoon...."


Verified
5/5

2014-08-07

"Great prices and contacts delivered really quickly even though I was told two weeks!"


Verified
1/5

2014-08-07

"Not sure why I've been sent this survey - Clearly Contacts cancelled my order!!!"


eep
Verified
4/5

2014-08-07

"the online shopping was pretty good but the try on view was not realistic it turns out- which makes sense really as everyone faces are different sizes. i tried with my own photo but of course it is impossible to get the scale exactly right. The glasses i ordered did not fit and it took me 3 attempts to get through on the phone to get them returned.. perhaps wasting an hour all up? Te customer service lady on the phone i felt was a but pushy when asking why i was returning them but clearly she had to fill in a form.. she asked me on 2 separate occasions what the problem was with them. it was also a bit frustrating that i could not get more options to try before i bought-this shoudl be more clearly stated online i think and i was not prepared to put $1000 on the mastercard to just have a go with a company i had not dealt with before. When on the phone initially making an enquiry about clearly contacts i was left with the impression i could order lots of pairs to try- this would have been preferable for me. I have put in a new order and once these ones have been returned they say the new order will be processed but it means probably waiting another week or 2 to get some glasses- it would have been good if they were a good fit but they were not. shame. i think it will be a pain now to continue this process- if the next lot don't look good ill probably give up i think and not try again. hope it works. "


Verified
5/5

2014-08-07

"Speedy Delivery. Very impressed."


Verified
5/5

2014-08-06

"The service was quick and they fit perfectly, thanks so much."


Verified
5/5

2014-08-06

"Very easy to place order and extremely fast delivery!. A very happy customer!"


Verified
1/5

2014-08-06

"Product had failed to be delivered by specified time as outlined in purchase information"


Verified
5/5

2014-08-06

"Very happy with the service from Clearly Contacts. I had a bit of trouble reading my script, so I used the 0800 number and spoke to a very helpful lady and my glasses arrived a few days later! super quick :)"


Verified
5/5

2014-08-06

"I was impressed at quick it arrived. great service"


Verified
5/5

2014-08-04

"Very easy website to use. Very very quick service and unbelievabley cheap for the quality. Very impressed, as are my workmates whom I have shown, and we work at an eye clinic."


Verified
5/5

2014-08-04

"Happy with the glasses. Superb customer service, too! I love the extras like the lens cleaner spray and cloth, and the screw driver. Will definitely recommend to friends. Well done guys, you rock!"


Verified
5/5

2014-08-03

"quick and easy to complete order fast delivery."


Verified
5/5

2014-08-03

"Thank you, Fast service and great price, I can't complain at all. "


Verified
5/5

2014-08-02

"Really easy to order online and fast delivery. .... and a small gift is enclosed each time you receive your order. Good specials."