"Cindy Coulter was fabulous. She gave me just what I needed and was professional and knowledgeable. I love my new closets!"
"All aspects of sale/ install was perfect thank you"
"I am a former realtor, and have flipped many homes. Dealing with the tradesmen and contractors was the most frustrating part of my business. When I decided to have some cabinets built, I braced myself for similar frustrations. Instead, the designer, Beth, was professional and showed up on time. Beth provided a price that stayed on track, no surprise charges! The team who installed were also professional, courteous and my wall of cabinets looks terrific. I would highly recommend doing business with you, it was my best, most stress-free renovation ever. In fact, I need some outdoor cabinetry, and this is who I will call. "
"Designer listed to what I wanted and delivered a proper design. Installer arrived on time and had the entire job done in a matter of hours "
"Worked with Misty to prepare a design for my upstairs walk in closet which had metal mesh shelves for decades prior ...too much clutter ....
The upgrade to Closet factory was spectacular ....I stand in my closet now and am still amazed how much better it looks and how the layout is so much more functional with the vertical self closing drawers and ample hangar space + telescoping belt organizer ... organization is great and no more clutter !"
"Excellent company from start to finish. I had to push back install twice do to my contractor not finishing on time . Closet Factory was very understanding and accommodating to my miss fortune. Misty was a gem to work with always checking in with me to see how everything was coming along. Finally on install day our guy showed up right on time and very professional . Upon completion you would have never known he was here . Spotless and everything looks excellent. Thanks so much to the entire team ."
"Very easy, friendly people"
"Anna was a detailed and thorough closet designer and gave us the confidence we were in great hands. There was a problem with the quality of the doors during shipping and they kept us in the loop, gave us a stop gap solution and came back with the final perfect product! I highly recommend! "
"Anna Fitzgerald was / is fabulous. The redesign of the 5 closets we did have made huge positive impact on my master bedroom and front closet. Super happy with the whole job, and at a reasonable price. When I do the upstairs, I won't even shop it around. The contractor that did my new bathroom recommended Closet Factory - Brian Hooper of Hooper Homes. I didn't shop it the first time, either."
"We were very happy with the entire start to finish process with Closet Factory. They were very attentive to detail and listened to what we wanted. We had a couple minor issues, but Closet Factory took care of it quickly. We definitely would recommend the Cleveland based Closet Factory."
"We’ve been very happy with our projects so far. Would go back for more! "
"Excellent customer service and workmanship! We have had four projects done with the closet factory and have been extremely satisfied with all of them! Great attention to detail and deliver results as promised."
"Misty was great. Always willing to meet with us at our convenience and was great about working within out budget. She graciously followed through after installation when we had some questions. "
"Installer was pleasant and experienced. Loved the fininished product!"
"Prompt installation, and outstanding service. Our representative walked us through the entire process, and ensured all installation was to our liking. It was quite a relief to have someone so engaging working with us to see our dream come to fruition!"