"All of the guys at clubit are super friendly and very nice. Got me the parts I wanted, at a great price, and by the date I needed them by!
A+"
"Ordered an item only to find I was charged other than what was shown somewhere else on the website. They were quick to process my refund and apologized for the inconvenience. Great customer service!"
"Outstanding turnaround and good business practices. I ordered an "in demand" cpu stepping from them and had it shipped the first business day after I placed the order. Wanted to give them the thumbs-up for not gouging the price despite the demand."
"I came upon this site by accident but suprisingly it had better prices then Newegg so i decided to give it a shot. The quality of service was great and there were no problems with the delivery or quality of my items. I have already been recommending this Clubit out to several others."
"Ordered Corsair HX620, Abit IP35, Win XP SP2, 2x OCZ 2GB Plat Rev2 Kit, 2x Seagate 7200.10 320G SATA. Paid $84 for two-day FedEx. Order shipped at 9:09PM Monday with no tracking number, arrived Wednesday around 10AM. No issues with packing or shipping; everything was well protected and there was no visible damage.
Discovered Wednesday evening they shipped the wrong drives. Called customer service on Thursday. No offer to pay return shipping, exchange only when they get a valid tracking number. I said fine, ate the $15 to ship them back UPS ground. The tracking number was not working by Friday morning due to issues with the UPS Store I used, so I emailed them copies of the receipts. They "graciously" changed it to a return, and said I could buy new drives and pay shipping plus $15-20 for Saturday delivery if I wanted them that badly. I didn't even dignify it with a reply.
Over the weekend, I bought drives locally, and assembled the system. Imagine my joy to find the motherboard was defective, DOA. Called Monday. They refused to pay return shipping, refused to cross-ship period. The customer service rep spoke to his manager, who "generously" got me next-day shipping for a charge of $25 to my credit card, since in order to get it period, I had to 'return' the defective board and buy a new board. And pay again to ship back a defective part.
Buying, just fine. Packaging is top notch. Selection and prices are wonderful. But refusing to cross-ship, or even pay shipping on defective returns? All my other vendors do that, and I'm going to resume that requirement after this mess."
"EVERYTHING WENT SMOOTHLY. SHIPPING WAS FAST ENOUGH. CLUBIT ALSO PROVIDED TRACKING NUMBER OF THE SHIPMENT. DECENT MY ACCOUNT PAGE FROM WHERE I PRINTED THE RECEIPT FOR REBATE. I WILL DEFINATELY BUY AGAIN FROM CLUBIT"
"Outstanding company, nothing but positive experience. Great pricing, fast shipping and packing and extremely easy to make contact with.
I ordered 1500.00 in pc supplies, would have no issue in ordering again!
Thanks Fernando!"
"I have placed 4 orders with ClubIT, one included many different parts. All shipments have arrived by or before the expected date, all have been well packaged, all items delivered were the correct items and were in manufacturer's sealed packaging.
I have also needed to contact customer service / tech support as some items did not function correctly (mfg defect). ClubIT tech support has been very helpful and the defective items have been replaced.
It doesn't get much better than that."
"Very satisfied. Purchased RAM. Price (incl shipping) couldn't be beat. Package was delivered when promised.
The email ClubIT sent me asking for comments on my "shopping experience" had the date of my order and invoice number so I didn't have to go track them down. This is indicative of their customer service. Without hesitation, I'd order from them again."
"I was very please with the ease of ordering and the delivery time was good. Only problem I have is that I cannot correct an error in a name but then I have not asked for help on this so everyting is good."
"Product was exactly as advertised. Excellent price and responsive customer service. Fast shipment. I will buy again."
"Shopping at ClubIT was easy. I received notification about my shipment and it arrived when it was supposed to. I will shop ClubIT again."
"FAST shipping! Great prices and good packaging on this 4GB SD card. Will always check ClubIt for future purchases."
"Ordered a 8500GT on 26th, got the video card on the morning of 27th. Product was packaged in a big box with lots of cushion.
Can't complain."
"Bought a Quad Core CPU. Processed right away. No problems, good price. I am impressed."