"I ordered a couple of towing accessories for my 2024 Highlander, taking a chance the parts would fit, however one of them didn’t fit. Instead of Coad Toyota just sending me the accessory parts they let me know that one of the parts wouldn’t fit and that part wasn’t available nationwide at this time December 2024. They gave me a refund of my money with no hassle, Thanks! Side note, before purchasing the accessories, I checked two other Toyota dealerships and Coad price was far more appealing than the others. "

"Had a lot of questions about changing my differential, transmission, coolant and transfer case. Don G. , Tyler T. and Richard M. Was very helping and knowledgeable. Thanks for the great advice."

"I was told by the local Toyota dealer that 2 dealerships might have a better price on headlights than them—-Toyota of Louisville and Coad Toyota in Paducah. I didn’t know anything about either one but I’ve been through Paducah and it seems like a nice town. The gentleman that I talked to was extremely knowledgeable and gave me part numbers as well as how to navigate the web site. I was very pleased "

"Parts advocate informed me the part I ordered was no longer available ,however there is a substitute part available to order in its place, i was informed when it arrived and it fit my car perfectly .
Thank you "