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0.00/5
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1/5

2020-11-20

They have gone downhill, horrible customer service

"When I first used Coastal they were great. This week alone 2 of us have been lied to 4 times by their customer service personnel and were overcharged for shipping by one rep. Do not recommend using them any longer.. Terrible."

Pricing of products and services
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Product Returns/Refunds/Exchanges

1/5

2017-07-04

No communication!What do ever!

"Avoid these guys I ordered something wrong item I ordered tried to cancel!Same day they shipped it anyway then charged me a restocking fee and shipping return!Avoid!!!!!!"

Pricing of products and services
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1/5

2012-05-18

"DO NOT GIVE YOUR BUSINESS TO COASTAL BUSINESS SUPPLIES BECAUSE THEY COULDN'T CARE LESS ABOUT YOURS. I was a loyal customer for 3 years, refusing to order from any place else, when they started treating me like a deadbeat customer! When they screw up, they blame the customer and not do anything to remedy their error. THEY DO NOT CARE ABOUT SMALL BUSINESS! Order at your own risk-- you have been warned!"

Pricing of products and services
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Verified
5/5

2009-05-03

"I have been ordering from Coastal Business Supplies since 2005. I have nothing but good things to say about this company. I mainly order heat transfers to make custom T-shirts using my heatpress at home. They offer a variety heat transfer papers and printing supplies. their prices and shipping costs are fair.

Their customer service is impeccable and it's why I felt compelled to write a review. They stopped carrying the heat transfer paper I used to use. I emailed them and they suggested another similar brand and provided me free samples. The brand they suggested ended up being better than the previous brand I was using and I have been using Jet-pro brand ever since. Long lasting and no cracking. This is an excellent seller.
"

Pricing of products and services
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N/A
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N/A