"I received a $145 pair of glasses for $87. Cannot beat that."
"gave them my email and they sent me a coupon for 15% off but the code does not work !!!"
"This shopping experience has been easy. I needed help and the chat person was very helpful and answered. I was really happy to see the back friday discount and that was what solidified my purchase today. Extremely affordable especially for someone like me needing high index lenses."
"happy with service and product"
"I usually use auto refill, but this time you had my eyes at -1.75, and my eyes are at -8.50. Same brand, same dia, wrong power. So I wasted money and now have to wait for correct pair. "
"Easy to reorder at anytime."
"After weeks of waiting for my order I e-mailed Coastal just to be told;
"We're sorry about the delay in your order. We recently switched production facilities, and the glasses were not up to our high-quality standards. We didn't want to send you a low-quality product, so we are remaking the glasses for you."
BUT wait, why did you switch? To save YOU money?
At any rate how can you argue with that after all they have my best interest in mind. Right?
More weeks go by so I email again only to be told;
Though your glasses were in the final stages of production, per your request we’ve now cancelled your order 44876989. Our accounting department will be refunding your PayPal account within the next 1-3 business days.
I'm not buying that my order was nearly ready. Surely they would have promised to get them right out and not take the loss of nearly finished glasses.
Another week passes and no promised refund. I had to file a complaint with PayPal and then "PayPal" refunded my money.
STAY CLEAR
"
"3rd pair I've purchased from Coastal. Quality keeps me coming back!"
"Portal very simple to use"
"The website advertises a 20% off and free shipping offer for new customers, however, when they email the coupon code it's actually only a code for 15% off and free shipping. Feels a little dishonest."
"Great great great very easy to work with"
"Love the selection and the prices! Can't wait to get my new glasses. Definitely plan on coming back sooner than before to buy some prescription sunglasses."
"Frames are very dependable and less expensive than your local eye doctor."
"I've ordered from Coastal many times and have always been pleased."
"I only shop here & have for several years. I tell everyone looking for glasses to look here first. Their return/exchange policy is the best!"