"Deceptive online market. Wasn't obvious how to get coupon to take, as a message popped up that the coupon was not valid. Also, free shipping is part of the coupon but a higher priority shipping was automatically chosen. Deceptive practices."

"I find the prices are good and it's very easy to order. I do shop around and keep coming back to Coastal"

"I've been using Coastal.com for years... and have been so impressed with their quality, quick delivery, and excellent customer service. This is a company that I will continue to use and I frequently recommend to everyone I know!"

"Easy on line ordering and great prices too, offers fast delivery"

"This is my third time ordering and I’ve loved my glasses each time. They stand by their warranty! No hassles!"

"All good, thank you for making it easy."

"I can't say how much I appreciate your service. I can get glasses for my entire family at less than 1/3rd what they charge in stores. The quality is amazing and the turnaround time is fast! Thank you so much!"

"thank you for keeping in touch!"

"Glad to find glasses with my lenses that are reasonably priced. "

"Valued the selection of frames (much more comprehensive than some of your competitors). Your web experience was efficient, accurate and bug-free - can't say that about one of your competitors that I will not be doing business with in the future."

"Your always courteous and prompt. Thats why I continue to order. Good customer service."

"I needed help with an order and everyone was so happy to help. Awesome customer experience and super fast response time"

"Prices are reasonable and the website is easy to navigate. Never had a n issue using this company. "

"Love the ease of ordering my glasses on line. I take advantage of the sales. "

"I've used this website a few times, and alwys compare prices on other websites first. Coastal has yet to lose. I wish their coupon codes worked better though, its rough spending over $200 on contacts! The quality of the lenses has never disappointed, though, so I guess its worth it!

Had one snag in the past (my fault, didn't know my script was outdated by a week). They reversed the charges and were very friendly and easy to understand on the phone.

Overall, this company is relatively pleasant to deal with. "