"Great selection. Great prices and great sales promotions. "
"Have ordered on line. Have to get my order in a timely manner to say I love it. "
"I wanted to participate in the mentioned discount on the website. I have never ordered glasses online and I saw there was a buy one...free. Well, I do appreciate the first timer discount but I did not find the site particularly user friendly and found that discount frustrating. I spent so much time that I went ahead and ordered one pair and sure hope I like the results. "
"I initially ordered contacts 6 months ago and it went south. I tried ordering contacts for the second time and had to provide a prescription again. I sent it via email and they still didn't fill it. I wasn't notified it was approved so I contacted via phone and was told it wasn't approved. I mentioned I had the script on file and she said all set then. Received another email that it was pending. Called again, finally discovered I used a different email the first time so that's why they couldn't fill it. I was furious. It took almost 2 weeks to get the contacts. Very disappointed, no compensation offered. Thumbs down. I'll be using another company."
"Love their Value and style!"
"When I returned a pair because of fit the customer service person told me I could use the same CODE for the $100 discount. Then when I talked to the next customer service person I was told I only had 30 days to use that discount. Well first of all I had to wait almost 20 days to get my refund credit to my card. After I knew the refund was credited then I could buy a new pair. "
"This is the 4th time I have ordered glasses from Coastal only once did I have to return a pair and the customer service was very helpful and understanding. "
"Great service! Awesome quality!"
"Glasses have become ridiculously expensive. Coastal offered an easy to use and economical option! Can't wait to try out my new glasses!"
"Idk why I need to say more. You should probably remove this as a required feature as I almost didn’t complete the survey because I have to type in this box "
"The glasses selection is wonderful and I am happy to use you guys again."
"Alway very happy with the prompt service at Coastal!"
"Customer service was excellent. Hopefully I'm satisfied with order."
"I bought two pairs of glasses with a BOGO offer on frames. I did not like one of the frames I received. The customer support I got inquiring how to return the unwanted pair and exchange them for a new frame was excellent. I am well on my way on the exchange process and look forward to *hopefully* loving the exchanged pair. "
"I hope I’ll have more to say once my order actually arrives :)"