ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2018-12-30

First-Timer

"Nervously made my first purchase on Coastal - waited and needed to spend some HRA money before the new year and needed new glasses. Looking forward to the results (I hope)... the only thing I would like to see more of would be pictures of the frames on individuals. I think that would help a lot.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-12-30

Always excellent service and a quality product

"The customer service is awesome. They are always so very knowledgeable and helpful. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service

Verified
5/5

2018-12-30

Conven

"Convenient to be able to order online."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-12-30

Saved SOOOO Much $

"cheaper than 800contacts!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-12-30

Prescription Preciseness!

"More precise than any other site I have seen. Great Prices as well"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2018-12-30

Mailbox filler

"WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY WAY TOO MANY EMAILS "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-12-30

"Nice experience. No problems
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-12-30

I love coastal contacts!

"Free shipping and great prices..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2018-12-30

poor customer service

"wasted lots of time trying to amend order with correct prescription with customer service and end up having to replace order anyways. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-12-30

AMAZING past experience

"have purchased before we will see this time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-12-30

Oh Snap! What a great experience!

"My wife told me about your site. I compared your style and prices with three other online glasses websites. Your experience and choices were superior. I will recommend you to others without hesitation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-12-30

"great value and selection"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2018-12-30

"I've been a member since 2014 and every time I need pair or my family is looking for suggestions this is where I go."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-12-29

Can wait to “see” my new glasses!

"Shopping was easy hope I live my new ****"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-12-29

Phantasmagorical!

"I believe this is the 5th time I have ordered from this site and I have been thoroughly pleased! Price and styles are the best!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service