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Verified
5/5

2018-12-15

Great prices; easy interface

"Arrived two days earlier than estimated. Easy to use website. Absolutely great communication that confirms your order, receipt of your prescription, when it’s verified, and when it’s shipped. "

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Verified
2/5

2018-12-15

Ineffective customer service

"I attempted to purchase boxes of contacts with a coupon and was told that my doctor would only approve a single box. I responded to the email asking for the box and was told I had to call. When I didn’t call within the buisness day my Roeder was canceled. When I called to reorder I was told they now didn’t have record that my doctor had only approved a box. The customer service rep did not appear to know how to respond to me ahen I asked the I still have access to the coupon from my canceled order. She told me she would have to speak with both my doctor and a supervisor, after having already left to talk to a supervisor and that was would call or email me within the day. I asked for a order number as I asked her to start the order and she said she couldn’t give one to me. I never received an call and no order was processed. I am ordering at full price because I need the contacts, the ordering system is convenient, and I do not want to spend my time speaking with another customer service representative who can not help me. "

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Verified
5/5

2018-12-15

Best Prices and Selecti

"Found all my favorite brands for 20% less than other online retailers. Always fast shipping. Highly recommend Coastal!"

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Verified
5/5

2018-12-15

"Great selection of glasses"

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Verified
5/5

2018-12-15

Great for last minute purchase

"When I'm out of insurance benefits I order the remaining contacts I need for the year through Coastal. Now I won't be out of contact over the holidays. :)"

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Verified
5/5

2018-12-15

Eye am saving and looking good!

"I have been purchasing Coastal glasses for years and am super happy with every purchase. I have recommended friends to walk into the office and are very grateful for the referral!"

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Verified
5/5

2018-12-15

Excellent and fast

"GreaT and easy service love it "

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Verified
5/5

2018-12-15

great alternative

"I have purchased numerous pairs, quality is great, and customer service is always professional and HELPFUL. Pricing is better than using my insurance at a local vision care facility."

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Verified
5/5

2018-12-15

Great filters

"It's easy to filter through your preferences and narrow down your top choices. What's not easy is making the final decision because they have so many great glasses. Good thing they have SO MANY great promotions on the daily!"

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Verified
5/5

2018-12-15

Love your replies!

"Great status updates throughout the order process and delivery."

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Verified
5/5

2018-12-15

Back after 3 years!

"After 3 years my glasses everyday coastal glasses are scratched but they were under $50 so think I got my money’s worth! Ordering today 2 more pairs! I will always order from coastal they are great! "

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Verified
5/5

2018-12-15

I saw the price, I saw the price, no more darkness, I saw the price

"I went to eye dr. today, where they wanted $573.99 - I just got a similar pair for $183!"

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Verified
5/5

2018-12-15

"love yu love yu love yu love yu love yu"

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Verified
5/5

2018-12-14

Always great service

"Always fast...great product and pricing"

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Verified
4/5

2018-12-14

Shipping should be free

"If I’m paying $100 shipping should be free please . "

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