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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.17/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-01-09

"Very easy, affordable, and pleasant experience "

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Verified
5/5

2021-01-07

Best place to shop!

"All their items are lovely and i cant wait to wear my cocomelody dress!"

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Verified
5/5

2021-01-06

beautiful veil

"Veil looks absolutely beautiful!"

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Verified
3/5

2021-01-06

Beautiful dresses, unforunate size discrimination.

"I found a dress on Cocomelody's website that I absolutely fell in love with for my sister's wedding. It was the perfect color and style.

Imagine my dismay when I found out that Cocomelody charges an additional fee for plus-sized dresses. I bought the dress anyway because I loved it so much, but I may not shop here again unless they rethink their discriminatory pricing against their plus-size customers.
"

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Rep reply posted 2021-01-07
A rep from Cocomelody.com, CocoMelody, has responded:

“Hi Larra,

Thanks for loving our dresses. As for the plus size fee, we do not want to charge it from our customers. It is a little higher because of the fabric and the craftsmanship. Believe us, our initial heart is to make every girl beautiful. We are sorry to hear that you are unhappy about this. We will offer discount for your next order. Pls just feel free to contact us service@cocomelody.com when you place the next order.

May you have a good day!”


Verified
5/5

2021-01-05

Quick n Easy

"An agent was able to answer my questions fast and get back to me in a timely manner. And she also keeps in contact to make sure everything is going OK with my dress search"

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Verified
5/5

2021-01-05

"Loved it! Very easy and convenient "

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Verified
5/5

2021-01-05

My little sisters wedding

"Great easy process.
Beautiful dresses at a great price
"

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Verified
5/5

2021-01-03

Love it

"Easy to order. Can’t wait to receive my purchase! "

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Verified
5/5

2020-12-31

Great Value for a beautiful dress.

"Absolutely wonderful experience. "

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Verified
5/5

2020-12-30

Ben is the Best

"Bridesmaids went unannounced (apt only for COVID-19 purposes) to Cocomelody LA and Benjamin helped us on his lunch break!! Bejamin assisted us thru the sizing process online. Helpful and sweet highly recommended Benjamin "

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Verified
5/5

2020-12-30

Brilliant

"Very wide selecting. Easy to view in various colours. "

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Verified
5/5

2020-12-29

I found "the one"!

"After searching for months in local boutiques, and being unhappy with the prices, I was able to find my unicorn with cocomelody! Not only did I find exactly what I wanted in my dress, I was able to get it UNDER budget!"

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Verified
5/5

2020-12-23

"fabulous dress and fabulous experience with customer service (Mel)"

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Verified
5/5

2020-12-21

"Visited in store, ordered try on at home, and loved the experience!"

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Verified
5/5

2020-12-21

"Discussed modifications a few times but in the end decided to get a standard size just in case I don't like the dress, that way I can return if needed. "

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