"Ruth was great! I recommend to anyone."
"I was trying to get a final item for my dress since my wedding is on December 19th. It took me more than an our to be able to process my order. For some weird reason I was not able to use my discount coupon or my reward points. I ended up paying full price which is fine, I just wanted a little help since I needed the expedite shipping and that made my purchase be a lot more. :( I just hope I can receive my item on time."
"Exceptional customer service fom Ruth. So happy she has worked with me to create my dream dress with further alterations and custom sizing. Cannot wait to receive my dress!"
"Extremely happy with my purchases and how helpful the online team members are in ensuring I ordered the right thing and that I utilized the Cyber Week Sale. I am very eager to see my dress in the flesh!"
"Beautiful veil! Very responsive team too!"
"I love that cocomelody has try at home with their dresses - my only regret is they don't have a wider range of sizes. I ended up ordering the dress in my maid of honor's size so she can be my mannequin! But, it's nice to see the dress in person before ordering my custom size in the age of the 'rona!"
"I visited the LA store and was really impressed with the dresses' quality. I ordered my dream dress from the online store and look forward to seeing it in person!"
"I am currently pregnant and needed more guidance for how i should purchase the dress and the customer service agent leslie was extremely kind and helpful!"
"Browsing through the website was a breeze, and I love the variety of options!
I hope I don't need another wedding dress in the future, but I'll definitely recommend other people check out Cocomelody!"
"Cocomelody has been amazing at helping me order my dress, veil and headpiece. Love the TBD option for sizing!"
"I love how unique everything is, and they have followed up with me so much for my custom order. They are fantastic and I can't wait to get my dress!"
"Easy to use and the prices were reasonable"
"The person I spoke on the chat was very quick to respond and very clear about my questions. Customer service is awesome!!
I just hope that the dress I order for my mom in law for my wedding is of quality."
"They have good reasonable prices. Can't wait to see how the try on at home works. "
"Had all the help I needed to be sure I was taking proper advantage of the Black Friday sale and making a purchase I am very happy with! Can't wait to receive my dress and other items."
A rep from Cocomelody.com, CocoMelody, has responded:
“Hi Carla,
Thanks for the feedback. We have transferred this information to our IT group.It will definitely help our website run smoothly and offer better service to our customers Feel free to contact us service@cocomelody.com if you have any questions. We are always here to help.
Have a good day!”