"I've ordered wedding dress from Cocomelody and asked to customized them to my wishes. I was little bit worried to order online but I was amazed how they were made. Excellent job, beautiful fabric and they fitted just perfectly."
"My MOB Gown is exquisite gorgeous and fit my add shaped body perfectly I bought it in quail o gorgeous color. Thank you cocomelody today I ordered a matching shawl. I want to look exceptional for my daughters wedding. 10 stars for me out of 5 "
"Just ordering colour swatches right now. But had a good experience. Lots of variety. "
"Such a great site. I love it. Will be getting my daughters veil here "
"I am so happy and relieved of stress! The sales rep was an angel she assisted me with each dress by the way I had no idea what I wanted and my family couldn't agree on anything. I was able to find the perfect dress that makes me feel like an absolute princess!"
"Had a great experience at the NYC store with Qiara. The dresses are so affordable without sacrificing quality. After appointments at 3 other bridal shops, I found the exact dress I had been looking for!"
"So I live in North Carolina and I went to the pop up shop in Durham and Jessica was the best!!! I had a whole store to myself and it was a magical experience and I found my dress and my veil. Everything was just so perfect and magical, I couldn’t of asked for a better experience!!!"
"I love the dresses and customer service. Very friendly helpful people. Made my anxiety over getting a dress vanish."
"I found a beautiful dress and accessories for my wedding. "
"Very happy to have the try at home service. With the covid 19 issues this is great, however I would use the shop at home option even if we were not in the current situation. On confusing thing is that the main screen offered the experience for $20. Per Dre’s but when you go to the selections, it is 25."
"This is my third attempt to checkout. The website is very annoying, I have no choice and have to use this website right now. If I had a choice, after the second attempt, I would have left to another company. This whole experience took me an hour.
Attempt #1 - I was on my Safari browser and when I got to checkout, there was absolutely no way to scroll down on the popup to checkout.
Attempt #2 - I was on my Chrome browser. I checked out using Paypal and I never to got the Paypal screen. So when I checked on my order they said payment incomplete. Well, duh!
Attempt #3 - I chose the reorder button on my account and all the swatches in my account were duplicated. I had to go to each swatch and change the quantity to '1'
My biggest issue with this website is the APIs are PAINFULLY so slow. I had to reselect my nine swatches on each attempt to checkout, which was very annoying waiting for each click to take at least 6-12 seconds. It's also a bad experience taking the user the shopping cart each time they add a swatch to the cart. This is why this whole process took me an hour."
"Easy to use website and easy to ask questions to find what i was looking for"
"Will be buying more love my dress"
"Easy to order online. Thanks!"
"Lots of great review and affordable prices - looking forward to trying on at home. "
A rep from Cocomelody.com, CocoMelody, has responded:
“Hello Tolu,
We are so sorry that you had a bad experience. Your satisfaction really means a million to us.
We have forwarded your feedback to our developer team and they are working on the 3 Issues you mentioned: Bad Connection With Paypal; Quantity Duplicate Issue; Add a close button to the pop up.
Thanks again for your review and you will surely help us impove
Take care and stay healthy
”