"Heidi was very helpful in assisting me to replace my defective Asus monitor."
"When my account was having issues with the free 30 day shipping promotion for signing up as an insider I called the customer service number The woman I spoke to was very courteous and helpful, she accessed my account and fixed whatever the problem was quickly. All in all it couldn't have gone better."
"Needed a Panasonic Dual Band Wireless Module for a Panasonic Varicam LT Camcorder. Many Thanks."
“You're welcome Carl! Glad you found what you were looking for.”
"I ordered from Colamco because of price. Soon regretted it when my order was broken up into several shipments and inventory list was. Colamco customer service agreed to make it right and send me the parts of my shipment that were incorrect on the inventory list and I was happy. Then I got notice that the rest of my order was out of stock and would ship when available. Little did I know that was over a month after. The installation of my network has now been delayed over a month and broken up as parts arrived. Definitely not worth the discounted price!"
“Mr. Jones,
We sincerely apologize for the experience you had with COLAMCO. Everything that could go wrong, did. We appreciate your feedback as it allows us the opportunity to review all that happened with your order, and improve upon our process and communication so that it never happens again. There is some good news! The backordered part of your order is set to deliver to you tomorrow, 3/8 – also this last section of your order will be credited back to you. We strive for our customers to have an excellent COLAMCO experience, and apologize again for the trouble you’ve gone through. If you’d like to talk further about your issue, please contact me directly: jennifer@colamco.com.
Sincerely,
Jennifer and the Customer Service Team
”
"Very simple to find what I was looking for with a GREAT price!"
“We are glad to hear that. Thank you for the great review!”
"So far so good... waiting to receive my order"
“Thank you for shopping with us.”
"Company could not take order over phone but did check warehouse inventory just to make sure product was available. Price lower than all other sources."
“We appreciate your review and thank you for shopping with us!”
"I keep coming back. They always have what I want and usually at the right price."
“Thank you for coming back! We really appreciate your business!”
"Not just free shipping. Good price as well.
Kudos to Colamco team. Keep up the great work!"
“Thank you so much for such kind review! We are so glad you had a wonderful shopping experience with us. Come back again!”
"Transaction was as easy and effortlessly as any common online marketplace!"
“Thank you so much for giving us a 5-Star!”
"Tried ordering twice. Both times the transaction couldn't go through due to my American Express disallowing it. I am guessing they don't trust Colamco, which worries me about this site."
“Thank you for your review. Colamco has been a certified merchant of American Express since 1985. Our website is monitored and scanned by SecurityMetrics for credit card transactions security purposes. To review the result of our website's vulnerability scan, please visit our website - www.colamco.com and right at the bottom of the page you'll find the Security Metrics banner/logo. Click on it and it will take you to Security Metrics's site with the result of our website security scan. Thank you!”
"Easy to purchase. Good price"
“Thank you for the great review! ”
"It's been a week since I ordered a computer from them and have not received any updated information about how it was shipped.
The Invoice note I received said "PREVIOUSLY SHIPPED OR WAITING TO SHIP" along with the charge to my credit card.
Their website says "Ship Date: Feb 04, 2018 Shipment Method: Ground Best Way"
Another screen said I needed to call Customer Service for an update ? ? ?
When I bought the item it said UPS or FedEx ground was the method of Free Shipping.
They are closed on the weekend so I will be on the phone Monday AM
"UPDATE" I received an email with some $$ off coupons today but still no update.
I called Customer Service and found out that my item is scheduled to will arrive today via UPS.
That is all I wanted, I was not looking for free goods.
"
“Thank you Larry for the update. We are glad that this has been resolved.
LarrySwingholm replied
Second Update : UPS claims to have delivered my computer last night but nothing was left on my porch as they show on their website. I was home with the flu sitting in the living room at the time of the reported delivery waiting to receive my package. My dog barks at anything outside and he never made a peep. UPS must have either left it at the wrong home or never delivered it at all. Janet and Jennifer from Colamco were very helpful and promised to get an answer for me.
My feelings about them just went up another STAR !
”
"I found Colamco website the other and have really liked the clear and easy-to-use website. The price for the item I was looking for was the best I had seen anywhere. I like this site and will be checking it out for my electronics needs."
“We are so glad you found us and thank you so much for taking the time to give us such awesome review. Do come back and visit us again soon.”
"Great Prices, Fast Shipping on multiple orders. "
“We are glad to hear that and thank you so much for shopping with us!”
"I wanted 7 of one item. It detailed that there were hundreds of these readily available but when I tried to add 7 to the shopping cart it would continually erase the 7 and put a 1. I almost just ended up with the one, luckily I noticed. I had to return to shopping, add the item, return to shopping, add the item...7 times. unacceptable.. "
“Thank you for alerting us of the problem you faced during check out. Our technical department was made aware of the issue and has since fixed the error. Again, sorry for any inconvenience this may have caused.”
A rep from COLAMCO, COLAMCO, has responded:
“Thank you very much for your review! Always nice to hear customer's experiences with our Customer Service Dept and I'm glad we could help!”