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Verified
1/5

2003-12-01

"Horrible. Ordered a "Dark Blood Red" cathode and received a pretty pink one. I even compared it to 2 other red cathodes, and the one I ordered from here was just a sickly pale pink...worthy of Barbie's computer. Will not be buying from them again."

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5/5

2003-05-30

"Ordered the CC kit on wednesday, got it FRIDAY!!!!!!, awesome store, i will order from them again"

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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
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Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
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5/5

2003-05-27

"Very fast shipping! First time order, won't be my last!"

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Overall product shipping and delivery process

5/5

2003-05-19

"Well not much to say here. Its a little company with good products. I ordered 1 19" U off of ebay. I paypaled the money and got my cathode shortly after. Used it for a few days and my inverter died =( thats no good so i called up Matt. He walked me through testing to make sure it was the inverter. He said my inverter was dead so he shiped out a brand new inverter to me. Well it worked but blinked some. I Contacted Matt again and he sent me a whole new kit. I cant belive he did that. I have my cathode now and it works beautifuly. Good job guys =0"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-04-09

"These guys seem like they are pretty new, since I got a REALLY low invoice number! Anyways, they are doing a great job. The site is very easy to navigate. I ordered two cathode tubes from them, one 12" and one U-Shaped. The lights are VERY bright and the U-Shaped fits perfectly in the front bezel of my case! It would be nice if the leads on the lights were a little longer (the 12" light has leads out both ends which aren't even 12" long) so I could place the lights further apart when using a dual inverter, but I managed. I placed the order and a day later it was shipped, as the site says they will do. In under a week, I had the lights. They were shipped in bubble wrap and hard cases to protect them during shipping. It would have been nice to be able to track the order, but they used USPS, so that wasn't an option. I will definitely point my friends over to these guys. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-04-07

"They have aweome service, and are very easy to deal with. They also have the best prices that I could find. If you are in the market for cathodes, or any kind of case mods. This is the place to go."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site