"I was a novice to table tennis and the owner of this site responded almost immediately via email, talked me through exactly what i needed, why i needed it, and never once talked down to me, even when i asked some questions that I now realize are fairly obvious to anyone who has done even a small bit of research (e.g. why shouldn't I get long pips, they look really cool). The racquet was crafted extremely well, and performed exactly how the owner said it would, and it arrived just 2 days later. You don't just buy a racquet from this site, you buy helpful advice, at least from this novice's perspective."

"Prompt correspondence for custom paddle. Prompt shipping. The paddle was assembled very well without hi/low uneven spots or air bubbles. I am extremely satisfied with the purchase and service!"