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Product & services pricing
4.38/5
Chance of future purchase:
4.42/5
Shipping & packaging:
4.23/5
Customer service:
4.25/5
Return/Replacement policy:
4.54/5

Verified
5/5

2017-08-16

Happy Customer - Purchased Lucy Navy Velvet Ottoman

"Purchased a beautiful ottoman from Coleman's, had a representative call me when it was being shipped. I told her I was moving and worried about the time frame of it being delivered, she let the other party know and I received it before I moved. Great customer service and very happy with my purchase. Will definitely purchase from them again. "

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Rep reply posted 2017-08-23
A rep from Coleman Furniture, colemanfurniture, has responded:

“Dear Melissa,

Thank you for your comments! We appreciate your feedback regarding our communication and customer service, as we strive for top customer satisfaction. We thank you for recommending our service to others, and we hope you enjoy your new ottoman!

The Coleman Furniture Team”


Verified
5/5

2017-07-24

just what i was looking for!

"I had no time to go out furniture shopping and was referred to your site. I got the furniture I was looking for at a great price! Great customer service and the delivery guys were wonderful!"

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Rep reply posted 2017-08-23
A rep from Coleman Furniture, colemanfurniture, has responded:

“Easy and affordable shopping is what we're here for. Thanks for shopping with us - we hope you enjoy your new furniture.

The Coleman Furniture Team ”


Verified
5/5

2017-07-20

Very Efficient and Timely

"I was informed all the way of the process. "

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Verified
5/5

2017-07-20

North Shore King Panel Bed

"The bed was as good as expected. The finish was a little darker than it looked online but it is a magnificent piece of furniture. I would definitely order from Coleman again. The white glove delivery service was top notch."

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Verified
5/5

2017-07-11

Awesome experience!

"Great product and excellent customer service!!! Very comfortable and classy! I am so happy with this purchase!!"

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Rep reply posted 2017-07-12
A rep from Coleman Furniture, colemanfurniture, has responded:

“Hey,

Thanks for the thumbs-up! We appreciate your business and positive feedback, and we hope to serve you again in the future.

The Coleman Furniture Team”


Verified
5/5

2017-06-30

Amazing, exceptional service and experience

"I searched long and hard for a new living room set for my new house. Coleman Furniture popped on a news feed to which i did a little investigating. The price, the selection, the checkout process, and the delivery was exceptional and seamless. It is absolutely beautiful and I can't wait to place it in my new house.

Purchasing furniture online and even the delivery of furniture has been a very bad experience for me. I am still amazed at the service provided.

I have recommended Coleman Furniture to my friends.
"


Rep reply posted 2017-07-12
A rep from Coleman Furniture, colemanfurniture, has responded:

“Hi Cindy,

Your detailed feedback is truly appreciated!! Here at Coleman Furniture, we take our responsibility seriously, ensuring items arrive in a timely manner and damage free. We hope you enjoy your new living room set, and we hope to serve you again!

The Coleman Furniture Team ”


Verified
5/5

2017-06-23

Susie

"I love this company. Someone or emails kept me informed on my order. The product that I order was just what I thought it would be. LOVE IT!!! I would order again from Coleman Furniture. Good Furniture. We brought some other furniture at a local furniture
store and I already new the quality was good. Very please. The guys that delivered was very careful with this item. Keep up this good work. Thanks.
"

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Rep reply posted 2017-06-30
A rep from Coleman Furniture, colemanfurniture, has responded:

“Dear Susie,

Thank you for reviewing our company; your comments are valued! We appreciate your feedback regarding our communication, as our staff members take their roles seriously by providing the quality service and courtesy updates our customers expect.

Thank you for recommending our service to others, and we look forward to serving you in the future!

The Coleman Furniture Team”


Verified
5/5

2017-06-20

Great customer service!

"I found an end table, great price, but have never dealt with this company. Free shipping made me give it a try. They called to say they received my order, e-mailed to thank me for my order, I called them to get a delivery update, they responded courteously and accurately. End table showed up at my door exactly when promised. I will ABSOLUTELY shop Coleman furniture again...and again...and again......."

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Verified
5/5

2017-06-20

Stools for new kitchen

"The online ordering was simple. I received an unexpected call once the order was processed which was nice. I had even asked that the stools I ordered be delivered by a certain date and they arrived earlier than expected. The service was great and we love the stools. They go so well with our new kitchen. "

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Verified
5/5

2017-06-05

Easy and fast

"It only took about 2 weeks for my item to arrive. Every part of the process was easy and professional with frequent updates as to where they were in the process. I would definitely use them again!"

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Verified
5/5

2017-05-25

Great quality couches at great price

"Easy transaction, great quality couches at a great price "


Verified
5/5

2017-05-03

Great Experience!

"Shipping and assembly was free and the bed arrived sooner than estimated! Coleman constantly kept me up to date with the shipping progress which allowed me to prepare for its arrival. Great company! Great product!"

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Verified
5/5

2017-05-02

Well built, beautiful bed!

"We needed a taller bed that had drawers for extra storage for our son. We found a Hillary Walnut Queen Bookcase Storage Bed on Coleman Furniture's website. It's a beautiful bed that is made from real wood and is very sturdy. Make sure this bed is in the place that you want it before it's built, because it's hard to move, which is how a bed should be! The two delivery men were very polite, worked hard in getting the bed together fast, and were professional. They made sure that we approved of the placement before putting the bed together. With a new pillow top mattress this bed is perfect for our 6'2" son! He loves it! We had a great experience and will definitely buy from Coleman Furniture again in the future! "


Verified
5/5

2017-04-30

Larkinhurst

"Will give you a status update on your order until it is delivered to your house. "

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Verified
5/5

2017-04-26

Love my new sofa!

"I had been looking for a long time for just the right sectional for my remodeled basement. I would find the right shape and size but not the color I wanted or vice versa. Browsing on line I came across the Coleman Furniture site, and there it was. The exact sofa I wanted. I was a little concerned about getting such a big ticket item online, but after thinking about it for a couple of days, I took the plunge.
The price was unbelievable for a sectional this size. The order to delivery time was less than 4 weeks. And the delivery and set up guys could not have been nicer.
"

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