"After ordering 2 products from collectiblecutleryltd.com I noticed the orders shipped via USPS instead of UPS which limited my abilities to track the package. I contacted support on the issue, and they were professional and courteous, giving me updates on the status almost daily. The products arrived, and were of very high quality and I would purchase them again in a second if they were lost or stolen! I would definitely shop here again if I have further cutlery needs. "