"RECOMMENDED: This business says that it provides technology for other businesses, but I'm just an individual who needed a "call waiting modem". They had one I wanted for a good price and they were willing to sell it to me. I placed the order on their website. I received an immediate confirmation e-mail. The next day I received a shipping e-mail with a tracking number. The product arrived two days later in good condition and was exactly what I ordered. I am very pleased with this company."