ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.15/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.55/5
Customer service:
4.20/5
Return/Replacement policy:
4.61/5
Featured Review


Verified
1/5

2021-03-28

Not what I ordered 1

"Ordered HP 61 black and color. Was sent HP61 XL ! Called to complain and the lady said, shove it in the slot HARDER, it will fit! She was rude! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2021-03-29
A rep from ComboInk.com, Compandsave_G, has responded:

“Hi Rick,

Here at ComboInk.com, we value the feedback from each and every one of our customers. I am very sorry to hear that you experienced some issues with your most recent order. I will contact you via direct message to assist you. Thank you so much for your time.

Sincerely,

Customer Service Support”


Verified
5/5

2021-03-28

Out of ink

"Very simple I ran out of ink . I aced my order. Recieved my ink before the arrival date. Happy days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-03-28

color is perfect and the fast delivery and the price is amazing

"very happy with print and service and i am a returning customer"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-27

Great ink unbelivable price

"I couldn't believe the price for 5 ink cartridges was the same as 1 cartridge in stores. So I ordered 10. The quality is just as good as the name brand cartridges. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-27

Andre was great and very helpful.. what a wounderful experience to have a person be so helpful. THANKS SO MUCH !!!

"ANDRE was so helpful in getting my ink order corrected. She knows what customer service is all about. She went out of her way to help me get my refund on time and kept me informed every step of the way. She is a great rep for your company. I will do more business with your company because of her and the experience i had. Excellent!!!!!

JAMES
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-03-27

Still haven’t received

"8 days later I still haven’t received the items, but being asked to review"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-03-29
A rep from ComboInk.com, Compandsave_G, has responded:

“Hi Michael,

Here at ComboInk.com, we value the feedback from each and every one of our customers. I am very sorry to hear that you experienced some issues with your most recent order. I will contact you via direct message to assist you. Thank you so much for your time.

Sincerely,

Customer Service Support”


Verified
5/5

2021-03-27

ComboInk.com order

"This was the first time I used this company to buy Ink. Love their combo packs, and saved money! The order came w/in three days. They told me I wouldn't receive it until April 7th, but I got in the 25th of March. Impressed. Will use them again. Product the same as the original ink I used. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-03-26

Service was great.

" Installed cartridges today...good so far."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-26

good inks

"might order in future also."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2021-03-26

Product Failed - Customer Service Good

"I ordered and received six ink cartridges (three black, one blue, one magenta, one yellow). I opened and used each of the color cartridges. I used the blue first because it was replacing a completely empty blue cartridge. I was only able to print about 10 pages before this cartridge ran out of ink. This was very disappointing and resulted in my request for a complete refund of my order because I did not trust the quality of what I had received. That's the "Product Failed" part of the title.
In regards to "Good Customer Service," I was overall pleased with the ease of the process and lack of objection to my request for a full refund. After a few emails explaining the problem, I received a return shipping label and used it to return the items I purchased. After receiving the return, a refund of my total costs was provided a few days later. This is how customers should be treated by all companies - too bad it's not always the case.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-26

Excellent

"We ordered on computer. Received order promptly w/instruction sheet if we had any problems & what to expect. Have not used product yet as bought as a spare but am confident itl will be fine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2021-03-26

Good job

"Ordering the ink for my printer was easy. It only took me a few minutes to figure out what I needed. They had a combo pack with all eight colors. The price was the cheapest around. So far so good "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-13

Work on my printer . Canon MG5320

"Work on my printer . Canon MG5320"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-25

Prompt

"I ordered a black and tri-color combo which I promptly received. My printer would not accept them even though I tried every trouble-shooting option repeatedly. No luck whatsoever. I called Customer Service, and they promptly walked me through the return steps. Then, I tried one more time with my printer, and WAH-LAH!! Success!! ~ I don't like having to go through so many steps to have my printer accept the new ink cartridges, but the money saved is probably worth it. ~ I am happy with all aspects of COMBOINK. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-03-25

Good Service

"My order arrived in a timely fashion."