"The Belkin products worked as expected, excellent. The order was great, shipped the same day and arrived early. Great service."

"Ordered:Acer Aspire One notebook and Transcend 4 gb jetflash usb drive. Ordered on 2/6 and it was here on @-9/2009. Very fast service and was packaged securly. Compliment on speed service. Love the notebook. Very good deal on the pricing.
A P Nichols
Desoto, IA"

" received the item to day and tryed it out. Every thing worked just great. It did take me a while to learn how to get started. Need to download the manual next. Will order again form this store."

"Very poor- was told computer was back ordered- mailed us additional memory to use for computer and charged for it, received addtional e-mail 1/25 still on back order and after telephoning comp usa on about 1/28 was told sorry wont be getting any more in (no call or e-mail to us) but now we have the memory thing that is useless and charged on credit card. Now I get to try to get Comp USA to pay for shipping for this part I dont need and all the hassle of having to return it and wait for credit on my card"

"I am totally happy with the products and the service I have received on this order. The price was excellent and all items were delivered ahead of the date promised."

"I purchased a computer from CompUSA's web site, and the transaction was free of any problems. I got a good computer at a great price delivered just about exactly when they said it would arrive. No complaints."

"Compusa is excellent. Great selection, great web site, great shipping, great prices."

"Super Fast Shipping and Great Packing"

"I received a great deal on the desktop memory I ordered and the product came with minimal delay and is working great, thank you!"

"some of the worst service i have ever had and not only that but during the superbowl rush less then 1 mile north of the store. the employees had no idea what they were doing except 1 guy. all the products are not in a central location instead they are amassed in various locations so you cannot find anything. took over 15 minutes to get some simple help who then directed me on a wild goose chase to nowhere. then even when queried the employees doing absolutely nothing at the front of the store ( except bumping into each other ) YELLED to the back for the 1 guy who had a clue at all. ( who of course was helping everyone who needed help in the back ) i noticed other employees same thing not really helping any customer just chatting and real reluctant to point to you aisle 5 or wherever they keep the usb hubs. he did eventually help me find the product i needed but of course any of the ones worth having or were reasonably priced were NOT in stock.. this was re-emphasized to me as i had to return to the aisle again because the item he steered me to was not the price it was marked on the shelf till you send in a rebate ( +$10 ) when i was trying to do an even exchange. i had a lot of hope for the store since tiger direct took over but its obvious to me its just more of the same high prices and low service not to mention they want a 15% restocking fee sure they didnt enforce it but they could like they have previously ( before tiger direct took over ) then again i just had bought the item the previous day. if you were to ask me this is the reason comp usa went out of business to begin with allowing tiger direct to take the ball.. its ok its just business and exactly what comp usa did to the store in that location before it which was computer city. maybe they just need to hire employees that know something about computers ? i dont know. USELESS is the only word i could use to describe 8/10 of them in the store ( the employees ) and the pink shirts were a cute touch ( and all the ppl in pink knew nothing the 1 guy who did wore red. ) and probably WHY they all looked so depressed.

just wanted to add that this experience occured in one of their retail locations ( not their websites ) and after speaking with the manager ( he personally called me this morning ) i still feel exactly the same and i am glad i reviewed it while it was still fresh in my mind so it could be as true and honest as possible. on a final note i will add simply the manager was very nice ( on the phone ) but seemed to think or want to write it off as they were under staffed but i beg to differ there was plenty of employees just the wrong ones. you need to hire ppl who know something about computers and want to be in retail AND work. these ppl werent competent enough to be stocking your shelves let alone be watching your service desk AND front door HELLO.

bottomline: some good products at higher prices then many other spots on the web (just google whatever you want instead you will see) or even locally a lot of the time. a bunch of cheap products not worth owning, sometimes OK prices when on sale tho ( IF they have the products in stock big IF there. ) and awful service.

ps - to the 1 guy doing all the work there who helped me sorry i didnt give them your # ( even tho you wrote it down and handed it to me ) so you would get whatever spiff or commission they offer you for DOING YOUR JOB assisting ppl."

"Was pleasantly surprise because the material I bought arrived much, much sooner than scheduled. Was a excellent surprise."

"The site was easy to navigate, the selection was good and the price was right. I was able to purchase a hard drive and pay for shipping for less money than going to my local Best Buy and purchasing the same item. I'll come back to CompUSA for future needs. "

"I can't tell you the invoice nr because there is not an invoice nr on the packing slip. there is an Acct.# and an Ord.# but not an Invoice nr.
Package arrive on time and in good condition although it wasn't packed very well. It was flimsy packed and not secured inside box. Shaking about inside. Everything was packed that was ordered. I was promised a voucher of #15.00 off the Flash Voyager but I couldn't find it anywhere in the parcel So that I am not very pleased about that. Also when I had paid they wanted my credit card nr. but didn't say why. I am NOT giving out my Credit Card nr to anyone unless I have ordered some goods and want to pay for it. My name is Carin de Sharengrad and my Acct.#:***-***-****.
"

"Saw what I wanted and got exactly that. No problems with anything and all worked great. This will not be my last order."

"Jamie, ext. #5363 went far above any other employee in an effort to rectify the problem with my order. I have contacted CompUSA on three other occasions and Jamie is the only person to go the extra mile to ensure my satisfaction. She is to be highly commended. She should be in management. I am a legal nurse consultant and would be more than happy to have an employee of her caliber attending me in any court case. Be happy that she is currently working for you. This young lady would be an asset to any company."