"I bought a Lexmark Z2300 from CompUSA for $39.99 and was promised I would receive 2 cartridges in in a black and a color. I got a confirmation saying I would get the printer on November 13, to which it arrived a day earlier. It didn't have but one cartridge in it and it was a color one. This was disappointing. I called Lexmark to let them know that I only received the color one to which I was told my a salesman the first time I called after receiving it to let them know about the mix up. He said it would be shipped and I would receive and email about it, to which I didn't hear from him at all. I called back the next day and a lady told me that the printer would only have one cartridge and would work in either black or color. So I left it at that. I did ask about the book for the lexmark printer and they said i would have to go to Lexmark and download it. Another disappointment since I don't have enough memory to download the book I think I should have received this with my order.
As far as the printer goes I love it. It's very fast and works well in color and in black. I still think Lexmark should included the book with its order. Since I did get the 1 year replacement for parts and hope to receive it soon.
I don't usually get a guartetd replacement. The only reason I did this was because this is the first time I had ever shopped online at CompUSA and their in not one in my area, I rather be safe than sorry. Otherwise, I will shop their again when the time arrives and I need some other computer products.
"

"I bought EVGA GeForce 9600 GSO-384MB GDDR3, PCI-Express 2.0 Dual DVI, HDCP DX10 Video Card.....It runs very good and beautiful picture!!! I would like you to send me Free Gas Card for $25.00 as soon as possible! OK?
Thanks,
Richard P."

"Everything was great. I really liked how and when it was being shipped,and given a tracking number to follow the package in transit.
Excellent service.
Thank you"

"Compusa's website is very user friendly and their shipping is great. Prices are very good. I will be using this site more in the future."

"good ordering/shopping experience, Order delivery timely, packed well, unit works as expected"

"I purchased a TomTom One XL 330 GPS, and am quite satisfied with the CompUSA price. I had wanted to buy the same item offered as a bundle that included the carrying case and the screen guard, but COULD NOT get the shopping cart checkout to let me buy the extended warranty with it. Someone needs to fix this oversight."

"I purchased a Gateway FX4710. All of the customer service personnel have been very helpful. However, CompUSA has botched this order 3 times so far and I am still waiting for the right machine. First, when I placed the order they could not deliver the machine as promised, but had to back order it. Second, when the computer did arrive, the machine in the box was not what I had ordered. It was a much less powerful computer. Third, they did allow me to return the wrong machine, but informed me that they could not fulfill the order unless I paid an additional $130 because their price on the machine had gone up since my original order. Fourth, when I called back to return the monitor because I would not be receiving a machine, they changed their story and told me they could deliver the right machine at the price I had paid, but that I would have to wait until December 5th for their stock to come in.

I am still waiting to find out if they are going to deliver on their promise.

Roger"

"CompUSA always seem to have competitive prices, and in most cases the lowest prices I can find. So far my experience with purchases, returns, etc. from CompUSA has been a pleasant one. Thank You!"

"Online purchase. I forgot that I could save the tax by ordering from their sister company Tiger Direct. Order processed correctly and received as promised. Unit is now set up and operates normally."

"Very competitive pricing and fast shipping, use them regularly. Have not had any problems with products or service."

"Placed the order early in the day and accepted the free ground shipping. They quickly handled my order, and shipped it out to me because two days later it had arrived in great shape. I'm very happy with the packing and the quick attention they gave me."

"This is excellent Hanns-G 21.6" LCD monitor. My end user is very pleased with it. Shopping online with Compusa is simple and easy."

"excellent, fast service, with good prices"

"Very easy to order online and prompt shipping. Items arrive all were packed well and worked. Will buy from them again."

"I have to say after the local CompUSA store closed I thought that would be the last I would see of CompUSA but I just proved myself wrong. No, I don't get to walk out of a store with my purchase in my hand but the savings I got on my recent order just goes to show that there is some benefit to waiting a few days to receive what I order and it's alomst like Christmas when your order arrives!!!"