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Customer service:
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Return/Replacement policy:
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Verified
5/5

2015-09-02

"The product arrived within a week of ordering it. The jacket was a high quality made product. I was pleasantly surprised. I placed the order online and the process was smooth."


Verified
1/5

2015-09-01

"The rep was really nice, but the order was messed up on their part and Competition Accessories failed to accommodate the mistake that they made: they shipped me the wrong helmet, and it took over 1.5 weeks to ship out the right one after I sent back the wrong one. Bad replacement policy, especially considering they screwed up. I still don't have the replacement helmet, as everything is sent ground, and takes forever. I will most likely not have my helmet for the track day I purchased it for. Disappointing service when I could have had it in a matter of days from any number of their competitors."


Verified
5/5

2015-09-01

"Awesome items! Very pleased. "


Verified
5/5

2015-09-01

"Product delivered in less then a week, definitely order one size larger then you need.boots are extremely comfortable for walking as well as riding."


Verified
3/5

2015-08-31

"The only criteria I have thus far is expediency. Since, I have not received my order yet. To be fair they advertised slow service."


Verified
5/5

2015-08-31

"All the years of using Comp Acc and I always have had excellent service."


Verified
5/5

2015-08-31

"jacket arrived on time and fits perfectly"


Verified
5/5

2015-08-31

"Love the jacket, service was great"


Verified
5/5

2015-08-31

"Purchased a Dowco Guardian Weatherall Plus EZ Zip motorcycle cover for my Harley Softail. Free shipping was extremely fast, arrived in two days! Will do business with again."


Verified
5/5

2015-08-30

"Very nice transaction and quick shipment. Also had pricing go down in a week and they gave me a credit for the difference. Nice operation, will shop there again."


Verified
4/5

2015-08-30

"In general, the experience was good. There was a lack of communication as to why the shipment took several days to even leave the warehouse despite the "in-stock" status of the four items I ordered. Once things shipped it arrived quickly enough and all four products were good, as advertised and the quality seems to be there. The Customer Support folks who wrote back to my inquiry email were friendly and thorough in their responses. All good now."


Verified
5/5

2015-08-29

"I have to be realy honest here. I have started shopping online a few years back and I like it. It not very often though, that I purchase something online and the product surpasses all expectations. I have purchased from Competition 3 times now and each time I was blown away by the quality of the product especially thinking I would get a decent product for the price. But each time I was happily surprised by terrific products. I do wish their shipping was a little daster. But I can get faster shipping if I want it but need to pay for it. Competition has become my FIRST source. Thank you."


Verified
5/5

2015-08-29

"Order was accurate and quickly sent for delivery. I will definitely use CompAcc again and have been telling my friends. "


Verified
5/5

2015-08-28

"Great service good follow through on question"


Verified
1/5

2015-08-28

"I ordered these waterproof gloves for my husband's birthday. He has worn an size XL his entire adult life. There was absolutely nothing in the item description about the sizing being any different than normal. When the gloves arrived, my husband could not even get them over his hand. He called your company to try to exchange the gloves and was told that he would probably need a 3XL(!!) and that he would have to pay to ship the gloves back and after that could reorder the new size. He then would have to pay for them to ship the new pair. That is paying 3 shipping fees! The customer service representative did not try to work with my husband at all and told him pretty much "too bad". I could understand paying the return shipping if he did not like the gloves, but the gloves were never advertised that they ran small and he just wanted to exchange them. I would never recommend this company and will not be reordering from them again."