"Since most stores outside of Texas aren't required to collect Texas sales tax, and sales tax payment is self informed on out of state purchases, a brick and mortar store in Dallas starts out at a disadvantage. There's a reason they are able to stay in business anyway :)
The only sales people I have only dealt with are Eugene, his father, and his mother. All have been knowledgable, helpful, and very pleasant.
I have purchased three high end Nikons here and personally find the reassurance of a knowledgable staff and a local operation to be worth paying a bit more than what I could do mail-order. It's also my preference to actually handle something I'm interested in purchasing rather than relying solely on internet reviews and forum opinions. It's nice to be able to take a demo camera or lens out in front of the store and make a few test photographs.
The store stock is exceptionally deep for a brick and mortar store and even some fairly exotic items are immediately available from stock.
If your only goal is to locate the very lowest price this may not be your best buy. If you would like to have more customer service and the advantage of dealing with live human beings, I suggest you drop buy and browse."
"They always seem to be the 1st to get new products, and are spot on in giving good advise. Great prices too. I have been a repeat customer for many years."
"Eugene was very helpful in my d 7000 purchase. i was told about them from a friend.working with some one on the phone about my purchase was a great change from on line sales."
"I have visited and bought here a few times in the past. Since I live 2 hours away, I am not a "regular".
However, each time I have visited, I felt at home.
I wanted to buy a Tokina lens that is hard to find in stock. I called the store and spoke with Ramsey, the owner. Within 2 minutes, my order was complete. Smooth.
The best part is that he was going to pay for shipping and get it the same day. That was yesterday. I had my lens and filter by 11am this morning!
Let's see mail order give that kind of personal service.
I am a confirmed customer for life."
"Ordered camera by phone. Very courteous and helpful, in fact they broke up a kit so they could send me the camera promptly as promised. Delivered when promised. Appreciate the service and the competitive price. "
"I had been searching for weeks for a D7000 camera body without any success until I called Ramsey at Competitive Cameras. What a treat! He had a camera body and shipped it to me the same day. He was professional, courteous, and extremely knowledgable. My camera arrived exactly as promised. The next time I need any camera gear, the first place I will call is Competitive Cameras, and I will ask for Ramsey. They are competent and I trust them."
"I have been trading with the Jabbour family for the last twelve years, and over that time, have purchased numerous high-end DSLR cameras, lenses, and related accessories. They are always most helpful and knowledgeable about their products, and if I should choose the wrong item, they are quick to recommend the proper route for me to go. Service after the sale is certainly one of their positive attributes in that, just because you made the purchase from them, they do not forget you. If you have a technical issue, they are quick to take care of you, their customer. Treatment such as is received from them is a rarity in today's world and is what keeps me coming back the "next time" I need new equipment. Since I live approximately 200 miles from Dallas, I think the fact that I "commute" that far to do business with the Jabbours is testimony as to just how pleased I am with their operation."
"I've done business with Competitive Cameras in Dallas for 20+ years. They one of the few REAL camera stores remaining in the country, and in my opinion by far the best camera store in Dallas. They carry a huge inventory, so they almost aways have what I want in stock. But most importantly, they have GREAT CUSTOMER SERVICE - a rare commodity these days! I highly recommend Competitive Cameras!"
"Have known and done business for 20 years. Never
during this time have I felt I was mislead or did
I question the msd. or the service. This is a
family run co. that is here for the long-haul. I
hope they and I have many years to continue to do
business."
"Ramsey and Eugene
I bought my D2x March of 2003 that I ordered from you and was impressed with the packing, the speed of the shipment and the courtesy that you showed me on the phone with my order. I wanted to buy my D3s from you. Thanks I received this order just as fast and same great packing.Thanks again I will use you in the future that for sure.
Thanks
Garry Archer from Yukon Oklahoma"
"Ordered a Tokina 11-16mm Canon lens on a Tuesday and received the lens on Friday. Shipping was free and the lens price was standard retail. Things don't get much better than this. I will certainly look to this store for my next major purchases."
"My husband has shopped at Competitive Cameras for 3 years - sometimes shopping over the phone and sometimes shopping in the store. The store owner is very, very knowledgeable about camera products, and has always given very sound advice.
I am especially impressed that he does not try and sell products you don't need. For instance, my husband needed a lens for a certain use, and had an expensive lens in mind. The owner said, "I have that lens, and I can sell you that lens, but you won't be happy with it for what you're doing. You'll be happier with the lens you have." Then he explained why, and my husband agreed. I really appreciate such honesty.
Last year, my husband needed a camera backpack. He called Competitive Cameras and listed all of the equipment he had, and they sent him the perfect backpack. All of his camera equipment fit perfectly.
In short, Competitive Cameras offers very good products and good advice, and they are very honest. We are so happy we found them!"
"I have been ordering from this family-owned business in Dallas for years. I am a professional photographer and I have always been treated fairly and honestly. The stores prices are just what they say-competitive. If an item I request is not available they are very good about accessing when it may be available. Shipments have always been on time and equipment has always been packaged safely and securely.
They are usually my "go to" supplier. The owner, Jabbour Ramsey, even contributed some promotional items for a photo event I was running in Denver."
"I have recently started buying from this local company. I bought nearly everything prior to dealing with them from Amazon. I was needing a Nikkor 50mm 1.4 and a Nikkor 70-200mm VRI, both out of stock online. They were great to deal with and nice to be able to mount lenses on my camera in the store to check them out. Good prices, great service and excellent place for hard-to-find products. "
"First, I like to use this local store because I can call one day, and have my order delivered the next (ground). It's easy and convenient. I have usually had good experiences with staff and prices. That being said, prices tend to fluctuate from one day to the next.
In this particular order, my paper was $18 higher than any I found on the internet, and with tax and shipping, add another $20 to the bill. It seems outrageous to me, and since I placed the order over the phone, my credit card was charged before I could challenge the high price of my paper. I have never seen this paper at this high price anywhere in stores or the internet, and quite frankly, I feel taken advantage of, like an easy target for over charging over the phone."