"Shipped using EVRI …. Never delivered …
Both the supplier and courier have no viable customer service .
Avoid unless you have no regards for your own money or time "
"Ordered a part for my car. Wrong part arrived. Was offered a 20% refund and I could keep wrong part. DECLINED. Then offered a 50% refund and keep part. DECLINED. Blatant refusal that their description was wrong. Now taking it up with AmEx to get my money back. Would never use again. Avoid at all costs."
"I bought a part for my motorcycle, they sent the wrong part and argued it was correct even though theirs was a 2 pin plug going into my original 4 pin plug. Refused a full refund complaining they were out of pocket .. 30% refund issued. Avoid these people at all costs. "
"I ordered 4 256MB sticks, 2 PC133 Micron, 2 OCZ PC2400(300MHz) CAS2. The RAM arrived soon, and performed up to spec. No problems here. But I'm guessing people don't do reviews on a site unless they get screwed, so... "
"This company does not do business in a professional manner. I have repeatedly called and send emails regarding an RMA for a 512 Meg stick of PC133 RAM. The RAM was defective immediately but didn't do a memory check until several weeks after getting the product.
I finally got through to get an RMA and have been waiting nearly 2 months to hear back. I have called and left messages and verified the return of the RMA to the company.
I don't usally complain about a company but if it saves anyone else the trouble I have gone through it is worth it to me."
"This shell company is the same as OC System, Encore Innovations - shmuck vendor. Do NOT support these bums - terrible customer service, never answer the phones, RMA support absolutely the worst in the industry. AVOID this one."
"I ordered a Radeon 8500 from this company back in December '01. It took the standard amount of time to get here but was DOA. So after attempting to talk to their custom service (They are around random parts of the day/week) a few times, I finally got an RMA. I sent it back, and they sent me a new one that appeared to be in working condition. However, I believe they underclocked it because its performance was very low. Instead of dealing with them anymore I tried once more to get an RMA (After much trying I did) and the only good thing I can say is it was after 30 days, but they still refunded my money (and didn't take out that restocking fee they said they were going to). It wasn't a very good experience and I wouldn't recommend it. If you have to deal with them, try it on the phone because they don't respond to e-mails except when they tell u status of something. Try calling in the evening (EST) that seemed to work 1/100 times for me ;\."
"2 sticks of 256mb pc2700 333mhz ddr. "Super High Performance 256MB PC2700 DDR333 DDR SDRAM DIMM CL2.5/CAS 2.5 (Memory Cooling Kit Included) by OCZ, Rev 2" these guys dont ever reply to my emails. and i had to RMA the ram. its been nearly a month. no word. i dont think im ever gonna get my ram back. thats 512mb of ram down the drain. and when u RMA, they will only honor it IF... IF they see that it suits their expectations. highly unrecommended seller. "
"purchased a stick of "high performance" DDR 256MB memory. It arrived approx 5 weeks after ordering on line. The memory failed after 2 weeks & I RMA'ed it back. The replacement took approx 4 weeks and it is a stick of no-name DDR. No heat spreader like the original. I'm still waiting for a reply as to what to do with this memory stick (unopened)"
"Purchasing and shipping were done in a professional manner, however they do not honor their warranty on defective items. In fact they lie about having, or in my case, not having a replacement part."