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Verified
5/5

2005-08-02

"I recently purchased and Asus mainboard and athlon 64 3200+ from the company. Everything worked out great and is running smoth. Emad was knowledgeable about the products he carried and the pricing was fair and competitive. I would defiantly recommend buying from this company and will do more purchasing myself."

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Is easy to do business with
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
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Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
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Verified
5/5

2005-07-26

"I met Emad from compu-shack at a local computer convention. He was the only dealer who had a clue about what a dual opteron Asus motherboard was. He price matched to just above his cost on everything. He even lost money on the motherboard verses a local competetor just to get my business.
They built me a totally custom machine. I sent them a list of what parts I wanted: motherboard, case, hard drive, etc and they were able to get everything within a few days if they didn't already have it on the shelf.
They even let me watch as the bench technician finished assembling and tie-strapping the cables and parts.
Over-all this was an excellent buying experience and I will definately give them return business. The staff was warm and friendly. They are truely a no-worries outfit. I highly recommend them.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
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Delivering products on-time
Delivering products damage free
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Verified
5/5

2005-06-30

"I have purchased cases, processors, graphics cards, memory and fan controllers. I have had Compu-Shack also do some debugging for me. I have spent several thousand dollars with them and have been very pleased with the products, services and support( after the sale). I find this company excellent to do business with and I have found the pricing very fair and competitive."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
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Verified
5/5

2005-05-01

"I have nothing but great things to say about my experiences with Compu-Shack.
They have real peaple that answer the phones. The few times I have had a problem it has been resolved courtiously, quickly and correctly. The know how to do business and keep customers.
Compu-Shack is SIMPLY THE BEST!!!
"

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Overall quality of the company
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Is easy to do business with

Verified
5/5

2004-08-09

"Excellent prices. Excellent customer service. I have purchased several systems from these guys (laptop & 2 desktop). The keyboard on my laptop broke on the 1st day. It was replaced with an upgrade on the processor and RAM for my trouble.
I highly recommend these guys.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Delivering products damage free
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Verified
5/5

2004-05-04

"I have been using this reseller for past year.Excellent service ,receive orders next day.
only supplier I use.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Web site being easy to use
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Verified
5/5

2004-03-15

"Excellent company to deal with and very quick and comprehensive response to email enquiries. When designing my system, theygave me some very useful recommendations and even saved me some money in some cases"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
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Ease of ordering online
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Ability to determine if a product was in-stock real time
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Delivering products on-time
Ease of checking delivery status
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Delivering products damage free
Being updated on the exact date the delivery was sent
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Overall technical support
Being trustworthy
Resolving problems
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Being knowledgeable
Making decisions on their own
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Verified
5/5

2004-03-11

"I recently bought a new computer from Compu-Shack.Net. The entire experience from start to finish was a pleasure. The owner of the Company spent over two hours patiently listening to my needs while tailoring a system perfect for me. I walked out of the store with the uncommon feeling of being completly satisfied with my purchase in terms of price, quality and service. I would recommend Compu-Shack to anyone who values integrity and customer service. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Ease of checking order status
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Overall product shipping and delivery process
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Delivering products on-time
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Ease of checking delivery status
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Delivering products damage free
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Being updated on the exact date the delivery was sent
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Overall technical support
Making decisions on their own
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Being easy to reach
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Being knowledgeable
Being trustworthy
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Verified
5/5

2004-02-19

"This was my third purchase from Compu-shack. I don't even think about buying elsewhere if I know I can get it here. Purchased KVM switch and Asus DVD R/RW Drive."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
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Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
N/A
Ease of checking delivery status
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Delivering products damage free
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Delivering products on-time
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Being updated on the exact date the delivery was sent
N/A
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
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5/5

2004-02-03

"Outstanding priceing and great customer service.
The equitment it 1st class. I purchase all my inventory through them. I would recommend Compu-shack to everyone.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2004-02-02

"I bought an ASUS motherboard, 512 MB of ram and a power supply from them. They told me when I bought them that they would guarantee the quality of their products. When I took it home and tried to boot it up, it didn't work because I my case was causing a short in my motherboard from underneath. When I took it in, they found the problem immediately, but they still helped me fix it free of charge. The very were friendly, very helpful, and they helped me fix a problem that wasn't even their fault."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
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Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process
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Delivering products on-time
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Delivering products damage free
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Variety of brands and products offered
Overall quality of ordering process
N/A
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2004-01-26

"They had a booth set up at a recent "Computer Expo" in Nashville. I am trying to build a computer from old and new parts and had gotten the OS installed but it was very unstable and would crash everytime after 2-5 minutes. I was getting ready to buy a motherboard, memory and CD burner when I thought I would ask one of their salesman about my situation. He said he would try new memory before anything else. They were not selling the RAM I needed (old SDRam, all they were selling was DDR) so all I bought from them was the burner. His advice was right on and in the end saved me $100 (his lost sale). It was evident that customer satisfaction is there main priority. If I have the opportunity, I will support this company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
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Variety of brands and products offered

Verified
5/5

2004-01-17

"I've recently purchased my entire system from Compu-Shack. After installing everything myself, I had several questions about installing connectors to the motherboard. Compu-Shack was more than willing to provide technical assistance in answering those questions, making sure everything was operating correctly and my satisfaction was 100%...it is. "

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Overall quality of the company
Pricing of products and services
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Is consumer focused
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Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-13

"I was very pleased with their selection. Their customer service is phenominal! These people will do anything and everything to make you happy!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
N/A

Verified
5/5

2004-01-06

"Family, friendly environment! Very honest people. 5 star service. Been buying from these guys for almost 2 years and each visit is a pleasureable experience."

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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process