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Verified
5/5

2005-03-11

"Quality products and service. I purchased my home computer from them in Oct 2001. Has worked perfectly for 3.5 years. I had a meltdown and took in for service. I thought that my harddrive was toast and that I needed a new video card. Service tech determined all components were still working fine and just reinstalled my operating system and I am back in business and ONE HAPPY CAMPER.

I am impressed with their honesty and fast turnaround. Computer was back on my desk in 24 hours!

They will get my business when I need a new system.
"

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5/5

2005-03-02

"Very courteous and professional service. Quick to substitute an upgraded item when the one I wanted was not in stock. Prices are very good. Selection is excellent."

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Is committed to quality products and services
Is easy to do business with
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Is consumer focused
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
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Customer service being knowledgeable
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Verified
5/5

2004-03-03

"These guys are local to me in Lynnwood, they are helpful, will match the Internet quoted price on the website, and are generally good guys all around, with a great sense of humour. I can only speak for their over the countersales.. These guys are great to deal with"

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Verified
5/5

2004-02-05

"it's great i love custom made computer so they helped me build one, mine is 5 years old and it's still running great. the service is great telephone support is great and they have a great varity of products and brand names to choose from. the only suggestion is a more variety of software and some laptop and server products."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
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Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
N/A
Overall customer service
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Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-12-16

"I have done business with compusave on multiple occasions. I had them build 2 PC’s, handle some repairs and for buying upgrades. I was at the Bellevue location and they have handled my business exceptionally on each account. They always provided good prices, good service and impressive knowledge."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
N/A
Ease of checking order status
N/A
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
N/A

Verified
5/5

2003-12-11

"I am very pleased. I ordered a FireWire card. I really did not want to spend a lot of money but wanted to make sure that it worked with my digital camcorder. The staff was helpful and I got a great FireWire card for a good price. Everything works great now. The card got here in time."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2003-12-09

"I was very impressed with your customer SERVICE.
I recently returned a motherboard I had been having trouble with. It had been more than 30 days since purchase. I didn't expect to have such a simple exchange, let alone an easy one, and I didn't really think to ask for that - what I did receive, instantly, was full credit towards another board, from helpful, relaxed staff. I now have a new system that runs fast, and reliably, and I am very happpy with my new system and the help and service I received from Compusave.

The prices are pretty good and combined with the service they have just created a LOYAL customer.

THANK YOU!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-11-07

"These guys are great! I ordered a Logitech optical mouse from them and it was delivered quick and painlessly. I also ordered a 40GB IBM hard drive and a removeable drive rack and they showed up quickly, and in great shape. All of these are still in use after over a year without a problem. Good prices, great service!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
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Making decisions on their own
N/A
Being knowledgeable
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Being trustworthy
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Overall customer service
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Customer service being trustworthy
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Verified
5/5

2003-10-22

"Extremely good company to buy from. They have a great customer server department with absolutly no waiting. I accidently sent them the wrong e-mail address for me and have it fixed within 1min by calling them. They also were very nice.
Great detail on all items, very good shipping rates also. Got a good product for a great price, was very satisfied. Had a great description and they shipped it the same day.

Would and will buy from them again and recommend doing so to all others
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-10-07

"Great buying experience. Purchased an ATI Radeon 9800 Pro retail box. They had the cheapest price around. I did have to call to get a tracking number sent but no big deal. They were very friendly. I also made the mistake of having it shipped UPS Ground. I will never use them again. Fedex from now on. Overall good experience, will buy from them again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
N/A
Speed of web site
Web site being easy to use

Verified
5/5

2003-10-01

"my experience with compusave was an extremely positive one. their website is very user-friendly and assisted me in finding the products that i needed. when i placed the order on the phone, the staff was very friendly and helpful in making the correct selections. my order was shipped the same day, and arrived promptly and well packaged. i would definitley do bus. with compusave again!"

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Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent

Verified
5/5

2003-09-28

"I recommend these guys. I was very satified with their prices and service. Item(s) were mailed promptly, received a UPS tracking number and was packaged beautifully. What else could you ask for?"

Detailed Review Benchmark + -
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5/5

2003-08-08

"I have found out that these people truly stand behind their customer commitment. It is a fact of life because companies are run by humans, errors can and will occur. You can order from the company from hell and if you get your stuff in a reasonable amount of time and it isn’t broken, you’ve had a good experience. What really counts is what a company does with its mistakes. It is my experience that these people will go the extra mile to make mistakes right.

I ordered two modem riser boards at the ridiculously low price of $1.00 each plus $4.60 shipping. I was pleasantly surprised at the quick delivery. However, when I opened the box, there was only one modem. That night, I sent them an email explaining that I had ordered two and only received one. The next day, they had emailed me back apologizing for the error and saying that they were out of stock on the AMR boards, but would have a solution by the end of the day. Around 45 minutes later, they sent another email offering me a PCI modem in its place along with another apology. They shipped it out at no charge. This is WONDERFUL customer service over a $1.00 mistake.

It is great to buy from a company who takes care of their customers. I will definitely do business with them again.


"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

4/5

2003-08-06

"These guys are alright. Ordered a Shuttle Nforce2 motherboard, cheapest on Pricewatch. I ordered it around 7pm their time (way beyond the time they ship stuff), then tried to cancel the order about 3 hours later (Newegg had it for $3 more with free hat!), hoping someone would see it before they shipped it. But, of course, nobody checks their e-mail or their answering machines and the next day they shipped the product and THEN sent me an email telling me I couldn't cancel it.

Ah well, no biggie, I don't need the free newegg hat. Got my motherboard in about a week, booted up with no problem, and works great! Great online place to shop, just be aware you probably won't be able to cancel your order.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
Is easy to do business with
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Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-28

"These guys kick ass! I had been looking for a deal on an ATI All-In-Wonder Radeon 9700 Pro for about a week on ebay, newegg, and TCWO. I checked out pricewatch.com and found Compu$ave selling one for an unbelievably low price! I have to say I was a little nervous because there was very little feedback on this company in here. They called immediately to confirm my online order and had it to UPS within an hour (an email was sent with the tracking number). Nicely packaged, great product, I am VERY pleased and will be back. Thanks a lot Compusave!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process