ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-02-15

"What can I say about this... It is amazing! The computer was built and ready to ship in 1 day! The shipping was also on time and fast. Will shop from these guys again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-15

"At first I thought this company was an average builder, but when I called in and spoke to Elena she built me the best machine I have ever seen for gaming. It got here fairly quickly and delivered on time. Thanks for the great system and tech support."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-12

"Pleasant purchase experience. One snafu though, they installed the wrong hard drive. But a call to my assigned customer rep, Elena and all was fixed quickly. I explained what happened and she only asked that I snap a picture of the wrong hard drive and email it to them. I did as instructed and she responded back immediately that a new hard drive was on the way. Mistakes happen, its how you handle the mistakes that makes the difference. I would definitely recommend purchasing a system from these guys."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-11

"My computer just got here, it was in great condition, everything is running properly and it does exactly what I wanted it for at a great price. Keep up the good work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-10

"System was packaged nicely, shipped quickly, and everything worked as expected on arrival. Only criticism of the system I bought (AMD Phenom A8 3850 with VIKING MID-TOWER ATX CASE) is that the fans are incredibly loud, I will have to replace them. But AllPCZone is highly recommended!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-02-09

"PC would not even boot when delivered. Support has given me the run around for years now. Edward in "Support" was extremely rude.
I have sent back this PC several times to be fixed since it has never worked, and one time this jerk, Edward (in charge of support,) tried to claim that it was FedEx's fault, but when FedEx got involved they sure changed their story quickly, took the PC back, and then claimed once again that they had fixed it. It came back with the motherboard not even mounted in the box. What a joke of a company!!! Do not shop here for anything besides a headache!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-09

"Purchased semi-custom gaming rig which Elena helped me upgrade.
Super fast delivery but had a failed power supply. RMA and quick fix so no problem. Tech support is 'made in USA' ;). thx ED.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2012-02-08

"Overall it was very pleasant, the customer service was very patient and helpful with me when I ran into a few problems with payment/shipping information. I would buy from this company again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-08

"Absolutely beautiful computer! Loving it atm. Plays my WoW great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-02-08

"I'm not sure why I have to write a review on this site to activate my ComputerLX/All PCZone warranty. It's a little strange, but here goes.

Overall, I had a good experience with ComputerLX/AllPCZone. I don't know why they have two names for the same company. Again, it's a little strange, but different strokes for different folks, right?

In all seriousness, I did have a good overall experience with AllPCzone/ComputerLX, even if they do have two names and void your warranty if you don't submit comments to this site.

When I first got my computer, the right side panel was not fitted correctly. I'm not sure if this was something that happened during shipping or if it just wasn't installed correctly to begin with. It looked like the panel was warped, but when I unscrewed the panel and put it back in, it fit just fine with no dents or warps.

Also, when I booted up the computer, the extra internal hard drive (for storage) wasn't working. Probably another issue with FedEx playing package soccer with my $1600 computer. The computer was double-packaged, but perhaps more packing pellets would have helped (the package was a little short when I opened it - about 4/5ths full). As it turned out, it was a small issue. The power connector for the second hard drive had become disconnected during shipping.

Even though I had the issues above, the customer service was really great. I'm serious. The person I talked to stayed well past closing (7PM) to help me resolve my issues and had me up and running very quickly. I'm using my new computer now to type this message and its working well.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-07

"Good place to buy your computer,decent pricing,fast delivery and very good service when ordered by phone, at least for me anyway.
Would recommend buying from here and I will be recommending this place to my friends.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-02-06

"This is the second computer I have purchased, and I have dealt with Elena in Sales, and she is the consummate professional. Every time I have had an issue she has taken care of it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-03

"Able to purchase a monster computer for a very, very reasonable price. I run a business and needed this computer fast because my other computer died. The shipping from this company was lightning fast. Also the sales/staff were very friendly and helpful. I highly recommend them and will use them again in the future. The computer is all systems go!!! Pleasure to do business with this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-01-31

"The system was shipped next day, received in perfect condition and everything setup perfect. Loaded Win 7 pro x64 without a hitch!! Have had it up and running for 2 weeks and no issues!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-01-29

"Received barebones computer in working condition and timely. Started up easily. Only issue: Installed Win 7 Ultimate 64-bit and found that the USB 3.0 drives would not work. Installed Win 7 Professional 32-bit, and USB 3.0 drives worked. I.e., the drivers for the USB 3.0 host controllers on the accompanying CDs didn't work. Had to search the internet for drivers. Found the drivers for the USB drives on the motherboard at www.station-drivers.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A