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Computer Super Sale

2 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2002-12-10

"Bought a PC Case from this company, and it arrived late and dented! Speaker was not connected. Company wants me to pay for return shipping. They won't take it back now either. No one there will return my calls and mgmt is never in office when I call. I'm stuck with it now and will never ever buy from them again. If anyone is interested in buying it off me - ****@****. Will practically give it away. Tell everyone these guys are frauds!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2002-03-12

"These guys are the worst PC store on-line. They send out bad motherboards, CPU's, and RAM, then argue with you over return. In my worst case with these guys, I bought a Motherboard, CPU, Ram, and Fan. The Fan, and RAM worked, but the motherboard was badly scratched and didn't work. I sent the entire set up minus the fan, back to Computer Super Sale for testing and replacement. One of their Tech's "Ryan" said he tested the setup and it worked fine, then sent it back to me. When I got the box back and opened it up, I immediately noticed a burned smell. Despite this I hook a fan back on the CPU, plugged it into a know good power supply and video card, and tried to fire it up. Same results as before. Nothing. I packed the parts back up, Minus the RAM I knew was good from testing elsewhere, and sent it back to them for testing again. I of course insured this package each time which at this point had cost me another 30 bucks in shipping. When Computer Super Sale got it back they took three weeks to test it, then came back and said I was right the motherboard was bad. and they would return the money for that. But the CPU they claimed I burned up so I wouldn't be getting paid back for it. I contested their claim and they said they would try and return it to the manufacturer for a replacement, even though it was burned. 3 Months later. I get a call from Steve after hounding them non stop for the three months, he said they were not responsible and not going to replace it or give me back my money. I have since filed a complaint against them with the better business beuro, and notified their local government about what I considered to be theft by fraud.

I don't know that I will take any further action against them although I have the paper trail to show their incompetence, it's not worth the hassle over 150 bucks.

But they may just get to see a "ComputerSuperSucks.Com" website in their near future.

Anyway, Unless you just like rolling the dice, and throwing away money, Run the other way when you see ComputerSuperSale.Com. They are incompetent, unintelligible, and just plain jerks!

Love,
John G.
One happy consumer if there ever was one!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use