"The laptop was ordered via one day shipping and arrived exactly as it was supposed too, I opened the box like it was Christmas morning and installed diablo III, my photoshop cs6 and a few other games. After playing diablo III for an hour, the computer crashed into a blue screen, with a "clock watchdog timeout" it said it would reboot after gathering information, and once it reached 100% it never rebooted as the message stated.
I powered down the laptop, and tried to reboot. When pressing the power key, it blinks like it is in sleep mode, and the hard drive led below the touchpad lightly blinks. I unplugged the power, removed the battery and let it sit for a few minutes (10). The laptop will not even boot to the msi logo, bios nothing. It is DOA.
I am VERY VERY VERY upset that I paid fifty dollars to have this pile of crap overnighted to me. I work in North Dakota, and live in Utah and travel back and forth A LOT and was planning on booking with this laptop as a primary computer, as packing my desktop back and forth does not work for me. I've emailed them, and will possibly adjust the rating"
"I purchased an alienware computer from Computer Upgrade King who listed it as brand new. I only received a simple sheet of invoice and not even a registration card to register the device. A week after receiving the item, it stop working and when I contacted the seller they sent me to dell only to have dell tell me that the computer is not mine but was already registered to a another persons.Meanwhile I paid for a supposedly brand new item. Computer Upgrade King has ignored my e-mails and phone calls and has not reimbursed me. "
"I recently bought a customize laptop from Computer Upgrade King and very happy because they delivered my laptop within no more than 5 business days! I bought my laptop using my credit card and the process was easy, smooth and painless. The laptop itself has good performance and stylist. I will buy another laptop from this online computer store again."
"My brother recommended Computer Upgrade King to me and I decide to buy a laptop from this online store. Beside that, I found their price and their laptop selection are quality and huge. And...the most important thing is, fast delivery! They delivered my laptop within 2 days after I placed my order. It's more better than buy laptop from any local stores and I will always go online on Computer Upgrade King for all my computer needs from now on."
"I extremely satisfied with Computer Upgrade King service and price. Good laptop and fast delivery. Recommend this store to friends and family."
"I recently bought a Toshiba laptop from this store. My purchase has done quick and painless. I got the laptop within 5 days work and found no damage on it. Very happy both with their service and their price. "
"Their service went above and beyond all expectations for any business. I had sooooo many issues with my purchase, which was my own fault, and the customer service was very patient accommodate all my needs and fixed all those issues quickly. Thank you Computer Upgrade King."
"I enjoy my first purchase on Computer Upgrade King. The customer service was always available to helped me anytime I have a question about my purchase. I got my MacBook Pro on time as the schedule and found no damage on it. Good service, affordable price and fast delivery. Good rating for this store."
"I went to Computer Upgrade King base on positive compliment from my brother. He has bought his Lenovo laptop from here and so do I! I ordered Lenovo Thinkpad T430 2344BMU from them and very happy because they shipped my order within 3 days! Fast delivery and good service. Thanks again."
"I just bought a Dell laptop from Computer Upgrade King. The laptop came in to my home on time as their promised. Good packaging, no scratch, and it can running smoothly."
"Computer Upgrade King is THE ONLY stop for my all PC needs. The customer service is knowledgeable and friendly. Their turn around time on upgrade/delivery is fast and cost is very reasonable. I had bought 4 laptops in the past and I have never been disappointed."
"It's easy to find what you need on Computer Upgrade King. Their website is easy to navigate and friendly user. You can choose products that you need such as desktops, hardware, laptops, servers...the prices are cheap and fast shipping."
"I'm using Computer Upgrade King service since several years ago. They are punctual and cheap. Always deliver my order on time. Fast upgrade service too."
"I bought a customize laptop from this store and I was not disappointed! Cheap and fast shipping. They handled my purchase in timely manner and provided good communication and smooth transaction. Excellent rating for Computer Upgrade King store!"
"I bought ASUS S56CA-DH51 from Computer Upgrade King a week ago and got my order today. Good packaging and on time delivery. I found no problems with both my purchase process and the item. Smooth transaction and good condition of laptop. Everything went fine with this store. Thanks and will use their service again."