"I have bought over 15 computers from this company, my last order was for 10 units, half were defective and noone returns my calls. 1 bad motherboard and 4 bad harddrives, i finally got someone on the phone and they said send them my info and they would get back to me, has not happened, said companies website had been comprimised and were having trouble"
"I appreciated the prompt shipping and service, they provided everything just as prescribed in the order. Finally a place where you can get great service and quality with your PC orders."
"I bought several of these folks low end machines for a web server farm. They arrived exactly as described - however, the web page stated 20GB drives and the system had 30GB drives. Yes, thats a happy thing.
The shipping has never been an issue, I get email confirmation of the time they ship. Since our business is in Oklahoma, we appreciate this.
But the part I like best is that they have taken the time to actually *ASK* me if I have been pleased with their service.
We now, happily, have 8 of their low-end machines serving up lots of web pages and DNS. I've even got one of their critters at home for the wife for her office.
All in all, an excellent experience.
"
"I have been dealing with Computers Lane now for about Six months. It has been a great pleasure ordering products from them. Their Support team they have there is by far the best I have seen in years. Compared to the other larger companies, who don’t want to take time to help out there customers, Computers Lane will return phone calls to you in a prompt time and work with you on any issues that you may have with any there products. And they will make sure your product is working they way is should and they way you want it. I have even spoke with the owner and he is more than willing to help you get the right equipment for your needs and services. If any one has any questions you can call me. ***-***-****. With Computers Lane you will most defiantly be in good hands with this firm. Ed La Biosa"
"Very Satisfied with service. It was both fast and well priced. The sales representative that I dealt with was quite helpful in providing me with what I needed."
"Very helpful, quality products, reasonable pricing, have purchased many times from this company in the past and will continue to do so."
"I ordered an AMD Athlon Slim unit system (mini size PC) from ComputersLane for $209. It was supposed to arrive in 13-14 days. It took a month and they shipped something different for ADDITIONAL charge. They sent me a regular sized PC with a pair of cheap speakers that I did not order for $11 extra that I never authorized. I called them up to return the system for a refund and the guy (first name Mani) told me what he shipped was better than what I bargained for, refused to refund without a restocking fee, insulted me, and hung up on me. Wow! I wonder how these guys are still in business.
I'm contacting my credit card company to take care of this. If anyone out there has had similar unpleasant experiences with computerslane.com, contact me at ****@****. I want to do more than just get a refund."