"I ordered 2 pair of jeans on 4/25/18. Issues were:
1) I never was notified until after I ordered that they were on back order.
2) I was charged immediately via PayPal.
3) I received a different order number in another email the next day.
4) Neither order numbered worked to check the order status online.
5) I called 5/17/18, waited on hold 20+ minutes, and was assured that the order would go out the next day.
6) I received yet another email/invoice on 5/18/18 with yet another order number.
7) I called 5/25/18 (one month!) waited on hold 20+ minutes, and was assured that the order would go out the next day.
I count 11 customer service mistakes, so far... I'm canceling the order ASAP."
"I started using construction gear for an associate and keep coming back cause of prices and good product "
"I am always satisfied, keep up the good work. Thank you."
"I purchased a hard hat recently and paid extra to have my name engraved on it. They sent the hat with a mangled sticker to attach to the hat. I could have printed a sticker for FREE. I asked them about it and they bold faced lied to me, telling me that they only provide stickers. I went out to my car and took a picture of the one I bought last year: Same hat, same request, only that one came with permanent raised lettering. Either they are getting lazy and no longer care about their customers, or they are just liars."
"I had been looking for some army fatigue short for months and ran across construction gear. My shorts fit perfect! I have not complaints and will be ordering from you guys in the near future. "
"I have ordered for this customer before and have never been disappointed. My order arrive promptly and was exactly as ordered."
"Liked our order and it was great service."
"Bought 4 flannel Dickey’s shirts for my daughter, that i saw and loved at a hunting shop, but thought they were expensive. I looked them up on here and found them $10 cheaper! Saved $40 and shipping was fast! Shirts are beautiful."
"The website seems easy enough, and the products are reasonably priced. The issue is when it comes to the custom department, and more specifically the customer service people there. We received a subpar product, and when I tried to come to a reasonable resolution, they offered a refund only to revoke it when I asked about the shipping cost. I realize they didn't have to offer the refund for a custom product, and appreciated them doing so, but I have never of a company backtracking on offer to a customer.
They told me they stood by their product, and that they no longer felt we deserved a refund for the product, since it was clear we would never be happy with anything we order from them. This is not professional and the quality of their work is shabby is best. Eric the manager was respectful, but he seemed to contradict himself at times and could never fully explain why they were no longer honoring the offer of a refund from just a few days ago. We would not recommend this company to anyone looking for quality custom printed gear. "
" A little thinner clothing items than I was hoping.
Not bad quality just a little lower quality, BUT that was obvious with the price tag. The pricing is unbeatable. And honestly the quality seems great for what it's worth. Also these clothes we only bought to get dirty at my fiances job.
HE LOVES the gear(the sizing was true, if not a little big, BUT we did buy one size up for layering hes usually a Large in fitted tops and and XL in his looser clothing (streetwear) we bought XL but next purchase will be L for top and XL for sweatshirts. YOU cannot beat the price, and honestly, we are just using them over layers when he works. He is in waste management and his clothes get utterly filthy. He is full time and we need a fresh work outfit for every day of the week, so we WILL be purchasing these items again. Also, the only thing I am hesitant about is some of the pants sizes, IT would be useful if every item had a sizing chart for that item. WE want to buy more stuff, but the sizing is unsure on the website. Payment/shipping/technical/product is all good, We did not use customer service at all, so I do not know what that is like. "
"i was pleased with the service."
"Experience was great. Will order from them again."
"Husband is very pleased with the overall quality/style of the pants....let's see how they hold up on the field. Delivered on time. and good price"
"We love the quality for the price. We always order from there. We also love that you are in PA just 30 min from us. We usually order through Amazon though. The last 2 times they were here in a day (early). This time we ordered directly and it took a week n a half!! "
"My husband hasn't used it yet but it fits, might be ordering another in a larger size to fit over a jacket for colder seasons! "