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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
4/5

2024-04-02

An eyeopening experience

"Always an easy way to order, had to call customer service to find out how to order from a new prescription, and she even put the order in my cart for me.
Great customer service
"


Rep reply posted 2024-04-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-02

Contacts

"Very good price even without usable coupons!"


Rep reply posted 2024-04-02
A rep from Contact Lens King, Amanda R, has responded:

“H. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-02

love the honesty

"I appreciated the honesty in your explanation about the processing fee. It sold me."


Rep reply posted 2024-04-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for your order and for the review! We always strive to do our best to be upfront and transparent about all pricing. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-17

no

"fast and easy
And half the price my eye doctor was charging!!!
"


Rep reply posted 2024-03-18
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-01

easy fast and great prices

"no worries as prescription on file so reordering a snap!!"


Rep reply posted 2024-04-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-04-01

Super smooth

"Easy to navigate website. highly recommend assuming they get the order shipped correctly"


Rep reply posted 2024-04-02
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave your feedback. We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-04-01

"website was somewhat balky today"


Rep reply posted 2024-04-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us. I apologize if you ran into technical difficulties during the ordering process. If you could advise where the issues were, we can further assist. We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-04-01

Your fees...

"The $55 fee is absurd. It's a total bait and switch. Just price your contacts fairly. "


Rep reply posted 2024-04-01
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
4/5

2024-04-01

Processing what?

"Not sure I like that. Why not just advertise the price in the cost of the product. Very deceiving. "


Rep reply posted 2024-04-01
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-04-01

Swift and upfront

"Found exactly what I needed in no time without all the extra b.s... fast easy upload and check out process! "


Rep reply posted 2024-04-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-04-01

Excellent UX but unfortunately doesn't let you add multiple coupons.

"Contact lens king is the true King! I just wish we could cumulate coupons..."


Rep reply posted 2024-04-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us. I apologize you can only use once coupon per order. We appreciate your business and look forward to serving you in the future. ”


Verified
5/5

2024-03-31

easy ordering

"i found the contact I need and ordering was slick."


Rep reply posted 2024-04-01
A rep from Contact Lens King, Amanda R, has responded:

“Hi. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
4/5

2024-03-31

Checkout

"Processing fee is something interesting"


Rep reply posted 2024-04-01
A rep from Contact Lens King, Amanda R, has responded:

“Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.


Verified
5/5

2024-03-31

easy peasy

"i needed new contacts, looked them up, found your site, easily loaded what i neeeded, added my dr, and paid. Boom done. They were even on sale!"


Rep reply posted 2024-04-01
A rep from Contact Lens King, Amanda R, has responded:

“HI. Thank you for ordering with us and taking the time to leave a review! We appreciate your business and look forward to serving you in the future. ”


Verified
1/5

2024-03-31

false advertising

"had to pay way more than was advertised, shipping is so expensive even though contacts are already so expenseive"


Rep reply posted 2024-04-01
A rep from Contact Lens King, Amanda R, has responded:

“Hi. Thank you for ordering wit us. Upon review of your order, I see you are paying the same price per box that was advertised and listed on our website. If you feel there is a discrepancy please contact customer service and they would be happy to look into the pricing. We appreciate your business and look forward to serving you in the future. ”